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About the Role
Reporting to the Associate Director of Partnerships & Alliances, the Head of Commercial & Optimisation will support strategic initiatives, drive commercial outcomes, and manage risks across Partnerships & Alliances. You will lead a team supporting White Label Partnerships and Alliances from a commercial and operational perspective.
Location Flexibility
This role offers flexibility to work from our Brisbane, Sunshine Coast, Toowong, North Lakes, or Kawana offices, with options for hybrid work including one day per week from home.
Key Responsibilities
1. Support contract renegotiations and partner tender processes.
2. Assist in developing and assessing new partnership opportunities.
3. Support onboarding and negotiations with new and existing partners.
4. Drive business case proposals to enhance partnership performance.
5. Lead operational resources supporting sales, service, and claims activities, including continuous improvement initiatives.
6. Enhance performance, governance, risk, and operating frameworks.
7. Collaborate with business owners to improve sales and customer experience outcomes.
8. Support executive proposals and reporting, and prioritize initiatives.
9. Manage team performance and develop talent in line with company frameworks.
10. Optimize resource utilization and negotiate with stakeholders to deliver projects.
11. Ensure compliance with risk management, governance, and accountability frameworks.
Required Experience and Qualifications
* 7-10 years of experience in financial services, with a focus on partnerships and commercial management.
* Experience in large partner pursuits, contract negotiations, and managing senior-level partnerships.
* Degree in Business, Commerce, Accounting, Finance, or Analytics.
* Proven leadership and team development skills.
* Understanding of the insurance industry and partnership models.
Additional Benefits
* Flexible hybrid work arrangements.
* Performance-based bonuses and perks.
* Generous leave options, including volunteer days and paid parental leave.
* Opportunities for professional growth and development.
* Community engagement through volunteering and fundraising.
* Wellbeing support, including mental health resources and fitness discounts.
* Participation in company events and celebrations.
* Discounts on insurance and retail products.
About Auto & General
Auto & General is Australia's fastest-growing major insurer, offering a wide range of motor and home insurance products through brands like Budget Direct, ING, Qantas, Virgin Money, and Coles Insurance. We value diversity and foster an inclusive culture.
We welcome passionate individuals to join our team and contribute to our goal of being Australia's best insurer. Apply today!
Note: We kindly ask recruitment agencies to refrain from unsolicited approaches or resumes, as we are not responsible for related fees.
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