Baby Hq Pty Ltd is a leading nursery specialty retailer dedicated to supporting parents through every step of their journey. Our purpose is to empower parents to make the best choices for their families by providing expert advice and creating warm, welcoming interactions.
As Assistant Store Manager, you will work closely with the Store Manager to lead daily store operations, mentor your team, and ensure every customer enjoys a supportive and memorable experience. Your role will include:
Main Responsibilities:
* Motivate your team, help with onboarding and training, and create a workplace where people feel empowered and valued.
* Support customers by providing expert advice, demonstrating key product features, and creating warm, welcoming interactions.
* Oversee stock levels, assist with inventory management, loss prevention, and collaborate with the store admin and warehouse team to ensure everything runs smoothly.
* Champion occupational health and safety standards and support a safe environment for both the team and our customers.
About You:
* You are a passionate, hands-on leader who thrives in retail, knows how to bring out the best in others, and is excited to grow with a business that truly makes a difference.
* What you bring to the team:
o 2–3 years of retail leadership experience (big box preferred or Store Manager from a smaller format)
o Strong communication skills and a collaborative mindset
o A passion for mentoring and developing others
o Proven success in achieving sales and performance targets
o High attention to detail and a commitment to service excellence
The Benefits:
* Professional development pathways to support your growth and career advancement
* Competitive salary plus performance-based incentives
* An employee assistance program for your wellbeing
* Amazing team discounts
* A supportive, friendly team culture that celebrates successes and supports your goals