**Job no**: 566055
**Work type**: Part Time
**Location**: Balgowlah
**Categories**: Warehouse
- **Part Time**Position
- Paths for career progression with a trusted national brand
Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman **Balgowlah** Team is seeking a passionate, customer service focused Operations Assistant to join them in delivering _Great Service, Always!_ to their customers.
**To be successful you must**:
- Have a passion for retail
- Be highly motivated and results driven person with outstanding customer service and communication skills
- Enjoy working in a team environment
**What we require**:
- Excellent communication skills in both verbal and written
- Must be motivated and have a great eye for detail
- Able to work with mínimal supervision
- Be organised and efficient
- Efficient cash handling and POS experience is desirable
- Experience resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
- Enthusiasm and willingness to learn with a "can do" attitude
- Flexibility across retail trading hours including weekends, public holidays and late night trades
**In this role you will**:
- Actively manage Harvey Norman customer repairs and servicing
- Tag faulty products and liaise with our service agents & suppliers and keeping the service database up-to-date
- Keep our customers updated of the status of their repairs and ensure this is completed within an acceptable timeframe while providing outstanding customer service
- Assist with the department's admin duties
- Advise customers of arrival of stock and organise delivery as requested by the Proprietor
**What we offer**:
- Generous staff discounts
- Harvey Norman is a strong advocate of career progression with a wide support network for professional development
- An environment where good performance is recognised and rewarded
- A flexible and positive work workplace
**Advertised**: 16 Jan 2025 AUS Eastern Daylight Time
📌 Operations Assistant
🏢 Harvey Norman
📍 Sydney