Job Info
Location: NORTH SYDNEY, NSW
Salary:
Job Type: Permanent position | Full time position
Job Description
Are you a highly organized and customer-focused professional with a talent for collections? We are seeking a dedicated Collections Officer on a permanent basis for our client in the Energy sector. This is a unique opportunity to apply your skills in a agile, high-growth environment.
Key Responsibilities Collections & Debt Recovery: Proactively manage overdue electricity accounts, recovering outstanding balances through professional communication and negotiation. Customer Relationship Management: Provide exceptional customer service, problem-solve with clients, and negotiate manageable payment arrangements that comply with industry guidelines.
Compliance & Data Management: Ensure adherence to all relevant legislation, license requirements, and company policies. You will also maintain accurate customer data in our billing and CRM systems. Process Improvement: Actively identify opportunities to improve our systems and processes, contributing to the overall efficiency of the team.
What You'll Bring Experience: A background in collections, credit control, or accounts receivable is essential.
Skills: Solid analytical, communication, and negotiation skills, with the ability to handle sensitive conversations professionally. Knowledge: You should have knowledge of billing systems, invoicing, payment processing, and debt recovery. Personal Attributes: You are a positive team player, a self-starter, and have a high level of attention to detail with the ability to multitask in a fast-paced workplace.
If you are interested in this role, please click "apply" or forward an updated copy of your CV to @randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
Please click here to apply.