Account Manager – Drive Expansion, Not Just Retention | $85K Base / $135K OTERemote (Australia Only)If you're the kind of person who's more farmer than hunter—but still hits targets like a sniper—this might be your next big move.Here's the story:A fast-growing tech partner noticed something interesting… Their biggest growth isn't coming from cold outbound or splashy new campaigns.
It's coming from within.
From happy customers using the platform more, bringing it into new teams, upgrading features, and expanding their footprint.They need someone to take the reins—someone who sees the gold in an existing client list and knows how to unlock more of it.
That's where you come in.The RoleAs an Account Manager, you'll own a book of warm, engaged customers—users of one of the most recognisable SaaS platforms on the market.
You'll work across industries, identifying new use cases, expansion paths, and opportunities for growth.Be the commercial point of contact for your accountsDeepen relationships with current users and key stakeholdersSpot upsell and cross-sell opportunities and act on themPartner with the Customer Success team to deliver value that drives renewals and upgradesTrack key metrics, reduce churn risk, and help clients fall deeper in love with the productReport on performance and pipeline while building strategic account plansThis isn't firefighting support.
It's proactive account growth.What's In It For You$85,000 base + realistic OTE of $135,000100% remote – Work from anywhere in AustraliaGet access to modern sales training and structured enablementJoin a growing team that's moving into its next growth chapterBuild relationships with real decision-makers—not run tickets or play adminBe part of something expanding quickly and strategicallyYou'll Be a Fit If You…Have 2+ years of SaaS account management (or similar B2B experience)Can drive account expansion while keeping churn lowAre consultative and commercial—equally comfortable solving problems and selling valueKnow how to prioritise across a busy portfolio without dropping the ballHave great written and verbal communication, with EQ to matchBonus: You've worked with workflow platforms, CRMs, or even Monday.com itselfWho This Isn't For:You need constant oversight or a rigid structure to succeedYou see account management as customer service, not growthYou're looking for fully in-office roles or based outside AustraliaYou don't want to learn a platform inside and outYou want a brand name more than real impactThis role is perfect for someone who wants career growth without the grind.If you want autonomy, flexibility, and meaningful client work—apply now.
Or DM Cameron Morgan on LinkedIn to move faster.This role is to be filled by Pointer, it is not for Pointer.
The successful candidate will also receive 12 months of ongoing training and support, including advanced training programs and access to communities for professional growth - All of which is provided by Pointer in addition to internal programs.
#J-18808-Ljbffr