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Village manager (berry park, nsw) (newcastle city council)

Newcastle
Bendigo Advertiser
Posted: 29 November
Offer description

Join to apply for the Village Manager (Berry Park, NSW) role at Bendigo Advertiser

Berry Park Village is seeking a dedicated Retirement Village Manager to oversee the daily operations of our established village. This is a unique opportunity to make a meaningful impact while managing a vibrant community with care, professionalism, and purpose.

About the Role

Reporting directly to the CEO, you will be responsible for creating a safe, inclusive, and engaging environment where residents feel truly at home. You’ll lead with empathy and integrity, ensuring both residents and staff are supported, valued, and empowered. Your role will focus on delivering exceptional resident experiences, fostering a positive team culture, and maintaining operational excellence.

Key Responsibilities

- Oversee day-to-day operations of the village
- Lead, support, and develop a dedicated team of staff
- Ensure compliance with the Retirement Villages Act, Regulations, and other applicable legislation
- Build strong, trusting relationships with residents, families, and local stakeholders
- Coordinate resident services and respond promptly to maintenance requests
- Manage village accounts within budget
- Organise meaningful social events and wellness programs
- Network with local community groups to attract future residents
- Champion a culture of care, respect, and resident satisfaction

About You

You are a warm, approachable leader who thrives on building community and making a difference in people’s lives. You bring a balanced blend of customer focus, empathy, and team leadership.

Skills / Attributes

- Previous management experience in retirement living, hospitality, or service delivery
- Strong interpersonal and leadership skills
- Excellent written and verbal communication
- Good IT skills and comfort with digital systems
- Understanding of the Retirement Villages Act, Regulations, and other applicable legislation
- A caring and thoughtful nature with a genuine passion for working with older people
- A commitment to supporting and motivating staff to deliver outstanding resident experiences

Qualifications

- Qualifications in Business / Management desirable, but not essential
- National Police Check (or willing to obtain)
- First Aid & CPR (or willing to obtain)
- Drivers Licence

Why Join Us?

- Make a meaningful impact in people’s lives every day
- Be part of a supportive and positive team culture
- Enjoy competitive salary and benefits
- Access professional development opportunities
- Work in a fast-growing and rewarding industry within modern facilities

About Us

Berry Park Village, located in the serene suburb of Berry Park, NSW, offers a peaceful and inclusive community for retirees seeking a comfortable and engaging retirement lifestyle. Set against a backdrop of natural beauty, our village provides a welcoming setting where residents can truly enjoy their golden years. The village boasts an array of exceptional amenities and services, promoting an active and fulfilling retirement experience. Our residents enjoy a social lifestyle of companionship, safety and independence, alongside our team of dedicated, professional staff.

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