**Job Number** 22179055
**Job Category** Sales & Marketing
**Location** The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
The Ritz Carlton Melbourne is looking for a **Sales Manager** to join the team on a **Full-Time** basis.
**What we ask of you**
- Understanding the sales processes and market; Ability to bring a sale to closure, securing business with effective negotiation skills and creative selling abilities
- Partners with group and catering counterparts to effectively manage the business opportunity.
- Responds to the incoming group and catering opportunities for the property that are outside the parameters of the Event Booking Center
- Strong customer development and relationship management skills.
- Knowledge of need time strategy as developed by Revenue Management.
- Knowledge of contractual agreements and legal implications.
- Knowledge of food trends, food and beverage composition and menu planning.
- A desire to innovate and create. Our guests come to experience a life less ordinary.
- A relevant University degree and/or 3 years relevant hospitality industry experience
**What you will do**
- Executing superior corporate events will strengthen customer loyalty and increase repeat business opportunities. Up selling of events will result in increased total event revenue.
- Careful and accurate forecasting and reporting of rooms and catering functions will allow for better revenue management and increased total hotel revenue.
- Prepare Event Management related documents throughout the planning process (e.g., banquet event orders, group confirmation lists, proforma invoices etc).
- Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
- Answer guest questions about property facilities/services (e.g., hours of operation, packages, promotions, entertainment, restaurants).
- Rewards client through Marriott Rewards posting tool following Marriott SOP.
**Perks, Rewards, Motivations**
- Competitive incentives and bonuses upon sales target completion
- Medical insurance to support you on your journey
- Access to Marriott's award-winning Live Fully Rewards Program
- Discounts on hotel rooms and food & beverage in all properties within the Marriott International group
- Amazing opportunities to develop and grow into further leadership roles
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
- At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.