The Team
The Operational Managers are integral members of the State Communications Centre based in Hobart, where the delivery of ambulance care begins. This team operates in a high‐pressure, fast‐paced environment, providing critical support in emergency call‐taking and coordination.
The Role
* Provide leadership and management of people and systems to deliver operational performance and outcomes in line with Ambulance Tasmania (AT) standards and expectations.
* Support the health and wellbeing of team members by reviewing practices and developing and implementing organisational mental health and wellbeing strategies in conjunction with HR and other key stakeholders.
* Monitor and continuously improve systems of operational performance management and feedback.
* Manage team members with a focus on enabling a culture of high performance through positive mentoring and support of personal development.
Note: Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
You will need
* High‐level resource management skills and experience, and knowledge of contemporary management practice, including change management and best practice, and the ability to monitor effectiveness and efficiency.
* Demonstrated capability to participate in and give authoritative advice on a broad range of ambulance service operations including multi‐casualty incidents or disaster planning and management.
* Demonstrated knowledge and ability to support and manage staff in line with best practice Human Resources and Workplace Health Safety processes, including the ability to positively support the mental health and wellbeing of staff in an operational environment.
Why Tasmania
The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.
Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania's public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.
Details of appointment
Fixed term full time, day worker position, working 76 hours per fortnight, commencing as soon as possible until 29 May 2027. Notwithstanding hours to be negotiated with the successful applicant.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.
Position Features
Ambulance Tasmania is committed to promoting a positive workplace culture.
Salary
$150,796 per annum. Our Employer 12% superannuation contribution is on top of this amount. Salary range is in accordance with Ambulance Tasmania Agreement 2022.
Salary Packaging
You'll have access to a range of benefits including living expenses up to $9,010 and $2,650 in meal entertainment each FBT year, plus other benefits if eligible.
Allowances
Professional Development Allowance of up to $1,000 per annum.
Benefits available to eligible candidates
* Travel and relocation assistance support available up to $10,000 for eligible appointees from overseas, and up to $5,000 for appointees from interstate.
* Professional development and accelerated pathways.
* A range of leave entitlements, including study leave and Professional Development Support.
* Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.
Eligibility
* Registered with the Paramedicine Board of Australia.
* Holds a Bachelor of Paramedic Science or other qualification approved by the Service and relevant work experience with an additional qualification in management or equivalent.
* Current Driver Licence.
Applicants should note the following criteria are desirable:
* Post‐Graduate qualifications in management or current studies being undertaken in this area.
* A minimum of six years' experience working in ambulance operations.
Note: Please refer to the Application Guide for more information of pre‐employment check.
Statement of Duties
Operations Manager MAN2B.
Application Guide
Applicant Guide.
How to apply
Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered. You will be prompted to complete a 1–2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.
Contact
Name: Jacqui Kelsey
Position: A/Director Communication Centre
Phone number: 0400223850
Email address: jacqui.kelsey@ambulance.tas.gov.au
What it is like working at the Department of Health
Compassion, Accountability, Respect, Excellent are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!
Department of Health has achieved the "Carer Accredited Employer Status" providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).
Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.
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