Account Executive – Observability & Service Management
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers.
The Opportunity
The Specialist will be responsible for creating, qualifying, developing, and selling ITOM/ITSM solutions. With a consultative sales approach, you will lead with business value and engage both new and existing clients. Supported by a broad team of pre-sales solution consultants, you will manage a defined territory spanning many large and mid-sized clients. Your software portfolio includes a combination of SaaS and on-premises solutions.
You Are Great At
Results driven – Operates with personal ownership and looks for ways and means to improve performance all the time. Acts with urgency and a sense of accountability.
Energy & work ethic – Intellectually curious and able to bring an energy and spirit of innovation to the role. Builds trust with others by acting authentically and with integrity.
Domain expertise – Applies a thorough understanding of business practice, industry trends, and the competitive landscape to carry out a repeatable sales process. Seen by clients as a trusted advisor.
Pipeline Qualification – Uses expertise to seek out new opportunities and expand existing client footprints.
Value based selling – Identifies key drivers of value for the customer and develop unique value propositions by articulating a vision that resonates with the customer. Selling outcomes not products.
Planning for Success – Demonstrates a structured, methodical approach to building and executing annual sales plans.
Orchestrating teams & working with partners – Builds and develops cross-company pursuit teams to engage prospects in strategic sales.
Good sales hygiene – Provides accurate revenue forecasting, ensuring the CRM system is always up to date.
What It Takes
At least 5 years of proven software SaaS or license sales experience, with a demonstrable track record of over-achievement and new business wins.
Directly related previous work experience is a definite plus. Experience in application development, testing, DevOps, or value streams is a distinct advantage.
A strong network of client contacts.
University or bachelor's degree; advanced university or MBA preferred or equivalent work experience.
Experienced in following a sales methodology, in territory management, account development, and opportunity management.
Successful partner engagement experience and works effectively with partners to drive additional revenue.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Sales and Business Development
Location
Eastgardens, New South Wales, Australia
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
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