About the Position:
We are seeking a highly skilled and experienced leader to oversee our front office operations.
Responsibilities:
* Manage daily front office activities ensuring seamless guest experiences
* Coordinate efficient check-in and check-out processes for guests
* Respond promptly and professionally to guest inquiries, requests, and concerns
* Lead and develop front office staff to ensure optimal performance
* Supervise Housekeeping Manager and their team
* Maintain accurate financial records and processes
* Foster strong relationships with property owners and stakeholders
* Maintain hotel appearance and cleanliness standards
The ideal candidate will have excellent communication skills, be able to work effectively in a fast-paced environment, and possess a strong understanding of customer service principles.
Benefits: A competitive salary, comprehensive training program, and opportunities for career advancement
Requirements: 3+ years of experience in hospitality management, a degree in hotel management or a related field, and excellent leadership and communication skills