Job Title
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We are seeking a highly skilled Network and Telecommunications Engineer to join our team. As a key member of our Digital Team, you will be responsible for maintaining secure, high-performance networks, telephony, and applications.
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* Ensure uninterrupted service by delivering rapid incident resolution and high-level technical support for complex network, telephony, and enterprise application environments operating 24/7.
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* Implement and document robust maintenance protocols—including regular backups, patching, upgrades, and daily health assessments—to uphold system stability and data integrity.
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* Architect and deploy scalable, secure network infrastructures that align with evolving business needs and enhance overall system resilience.
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* Oversee the administration and optimization of core network systems, using proactive troubleshooting and system evaluations to minimize downtime and improve performance.
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Required Skills and Qualifications
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To succeed in this role, you will need:
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* Hands-on expertise with Cisco technologies (CUCM, UCCX, CUBE) and telephony integration platforms (Cloud-based telephony platforms, MS Teams).
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* Proficient in configuring and managing network devices (routers, switches, firewalls) and site-to-site VPN setups.
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* Thorough understanding of routing protocols (BGP, OSPF), IP addressing, and subnetting strategies.
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* Skilled in system troubleshooting, root cause analysis, and performing critical health checks under high-pressure environments.
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* Familiarity with SQL/T-SQL, Windows Server, Active Directory, Citrix, VMware, DHCP, and DNS administration.
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* Australian Citizenship or Permanent Residency (mandatory)
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* Bachelor's degree in Information Technology, Computer Science, Network Engineering, or a STEM related field.
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* Industry recognised certifications such as CCNP (Cisco Certified Network Professional), CCIE (Cisco Certified Internetwork Expert), CISSP (Certified Information Systems Security Professional), ITIL (Information Technology Infrastructure Library), are highly desirable.
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Benefits
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We offer a range of benefits including:
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* Career Growth: Access to professional development programs and training opportunities.
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* Our Employee Benefits Program offers discounts on travel, accommodations, retail, entertainment, and health and wellness services.
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Others
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If you believe that this is the right role for you and your experience matches requirements, please apply via the link provided. We welcome applicants from different backgrounds and encourage diversity and inclusion.