Sunday - Thursday Roster
About the Role:
We're seeking a talented individual to oversee the daily operations of our retail stores and develop their leadership abilities.
As a Service Manager, you'll work closely with our management team to achieve this goal. This role is ideal for those looking for a challenging and fulfilling career in retail where there's no limit to your potential.
This is what you'll do:
- Guide our team in educating parents on our products, demonstrating their features and benefits, and fostering genuine relationships with each customer.
- Maintain the store's appearance and showcase our latest promotions.
- Ensure that all OH&S protocols are upheld to promote a culture of safety for all.
- Manage key performance indicators (KPIs) such as Safety, Sales, Loyalty, and NPS.
This is what you bring to the role:
- A solid background in customer service and a proven track record in meeting and beating sales targets and KPIs.
- Clear communication skills and the ability to work in a challenging and fast-paced environment while managing and motivating others.
You'll be rewarded with benefits like these:
- Exciting personal development and career progression opportunities.
- Training pathways designed to encourage personal growth and professional development.
- Team discounts.
- Paid parental leave.
- A dynamic, friendly team where you'll be challenged and supported to achieve personal and business goals.
- Employee Assistance Program.
- Competitive salary and incentives.