Zurich’s ANZ business has three core segments: Retail, Group Insurance, and General Insurance, each with end-to-end accountability to better serve customers. These are supported by Shared Services teams with a broad portfolio of responsibilities. The Technology (IT), Sustainability, Agile & Continuous Improvement, and Strategy & Strategic Execution functions form a key portfolio.
Reporting to the Head of Strategic Execution, the Retail Life Insurance Delivery Manager ensures efficient delivery within a business segment by driving teams towards delivery objectives, mitigating risks, managing dependencies, and fostering collaboration across squads, crews, or enterprise shared service functions.
You will own the segment delivery plan, including timelines, deliverables, milestones, and relevant tracking, reporting, and insights. By fostering an environment of continuous improvement, feedback, and team empowerment, the Segment Delivery Manager contributes significantly to the organisation's overall success, aligned with the Zurich Way, our Agile and Value-Driven Delivery framework.
Let’s create a brighter future together, let’s make a difference
To succeed in this role, you will have:
* Tertiary qualifications, including Certified Scrum Master
* Understanding and application of Agile methodologies, tools, and techniques at scale
* Knowledge of Product Management within Agile frameworks
* A proven track record of continuous improvement and problem-solving capabilities
* Proficiency in delivery management tools such as Jira, Confluence, Bamboo, and Bitbucket, aligned with CI/CD and DevSecOps best practices
* Strong leadership skills, proactive expectation management, and independent issue resolution
* Ability to coordinate team delivery plans using agile practices and mindsets; knowledge of information management, SDLC, IT services, and lean methodologies
* Experience with enterprise-level digital transformation
* Experience managing and coordinating software release cycles (preferred)
Belong. Zurich is here to support you
Here are some reasons why Zurich is a great place to work:
* 5 weeks' leave per year for permanent staff through our Z Leave initiative, plus 15 days personal/carer's leave to support wellbeing
* Opportunities for career growth supported by award-winning training programs
* Work with diverse, global teams; explore passions, foster innovation, and promote equity
* Health and wellbeing programs, including a AUD$500 annual wellbeing payment, a AUD$295 new starter e-voucher for WFH setup, and other benefits via our Shine portal
* Parental leave and volunteer opportunities; modern Green Star-rated offices; flexible dress code; and sustainability initiatives such as planting a tree for every new employee
Zurich is committed to being an equal opportunity employer. We ensure a fair and accessible recruitment process for all candidates. Please inform us of any accommodations needed during your application process.
If you're ready to join us on this journey to build a brighter future and foster a sense of belonging and achievement, apply today to start your adventure.
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