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Manager, analysis (chapter lead)

Sydney
Suncorp Group
Posted: 7 May
Offer description

**Sydney, Melbourne or Brisbane location**
- Fantastic opportunity to gain greater depth and experience in people management, leading a team of Business Analysts
- Be closely involved with the Momentum model
- Highly supportive, passionate leadership team

We're never just satisfied with how things are - because we know how things could be. And it's our expert Technology team who forge ahead every day to make those 'what ifs' a reality.

Welcome to a place where you can chase real progress and drive real change. And that includes your own career. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you'll be supported to bring your own ideas to the table and challenge conventions - with the aim of making life a little brighter, simpler and better for our customers and each other.

**Overview of the role**

Leading a team of Business Analysts aligned to Suncorp's Enterprise Delivery Practice, this role incorporates both people management and capability uplift. As an energetic leader who blends deep technical knowledge in the craft of Business Analysis with a passion for coaching and developing people, you will directly oversee a team of Chapter members, who will be embedded in Squads but report to you as their line manager.

It is essential you have strong leadership skills, and be adept in all aspects of people management, from recruiting, developing capability and problem solving. You will be key in helping your Chapter members to grow and develop in their area of expertise and ensure alignment on the "how" of the work they perform in Squads.

This is a fantastic opportunity to gain greater depth and experience in people management and build upon your leadership skills, combined with your technical skills in Business Analysis to coach team members to be masters of their craft.

**What you'll do**:

- Lead and develop a team of highly engaged Business Analysts by:

- Establishing rhythms and ceremonies to enable the effective running of the Chapter
- Leading and developing the team's capability through to mastery with effective coaching, mentoring, professional development, and performance management
- Conducting Chapter member evaluations, providing meaningful and actionable feedback
- Manage Resourcing:

- Collaborate with stakeholders to effectively conduct Business Analysis supply and capacity management, overseeing allocation of Chapter members across Squads
- Identify expertise and resource gaps and train or recruit the talent needed to address them
- Identify, develop and retain talent in the Business Analysis Chapter
- Continuously develop and share Chapter expertise both within and outside the Chapter, including designing initiatives that will advance capability and maturity

**What you'll bring**:

- Minimum of 3 years' experience leading, coaching, and developing people and teams to improve their performance, knowledge and expertise
- Experience with resource planning, recruitment and allocation within and across large complex organisations
- Deep technical and functional knowledge in Business Analysis is preferable
- Passionate about inspiring and motivating your team and enjoy both planning and execution with a 'can-do' attitude
- Commitment to cross-functional collaboration to achieve the best results for the organisation, strong team player Bring a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs

**What we can offer you**:

- Discounts and offers on a range of retail favourite stores as well as banking and insurance products.
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer leave, and unlimited paid emergency response leave.
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

**About Suncorp Group**:
We're proud to be a part of the Suncorp Group family alongside some of Australia's most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most - while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you're guiding people through life's biggest moments or providing them with support in times they need it most, you'll be driven forward by our shared customer obsession and supported at every step of the journey.

For over 100 years Suncorp Group has been driven by our guiding Purpose - to build futures and protect what matters. To ensure we deliver on that Purpose, we've made a commitment, built on trust, empower

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