Gaming Systems Support Role
We are seeking a skilled Gaming Systems Support Analyst to join our team. As a key member, you will provide technical support and systems integration expertise for gaming platforms and enterprise solutions.
This full-time contract position offers an exciting opportunity to work in a fast-paced environment, collaborating with cross-functional teams to deliver seamless integration between gaming systems and business platforms.
About the Role
In this role, you will be responsible for:
* Providing advanced technical support and systems integration services for IGT Advantage suite and supporting tools.
* Ensuring secure integration of gaming platforms with ERP, POS, hospitality, loyalty, and regulatory systems.
* Developing, maintaining, and documenting APIs, interfaces, and batch processes.
* Maintaining data integrity across platforms, including Keno, AML, financial, and regulatory reporting.
* Assisting in managing vendor relationships during integration projects or upgrades.
* Creating and maintaining documentation of system data flows and interface architecture.
What You Need
To succeed in this role, you should have:
1. A minimum of 3 years of experience in gaming systems support and IT integration projects with hands-on experience with IGT systems and enterprise integrations.
2. Tertiary qualifications in IT, Computer Science, Information Systems, or a related discipline.
3. Equivalent industry certification such as SQL database administration, scripting, and reporting.
4. Proven knowledge of APIs, data transformation, middleware, and scripting.
About Us
We are a leading entertainment destination in the Northern Territory, offering over 600 gaming machines, exciting table games, and diverse dining options. Our resort is a tropical paradise with summer all year long, surrounded by stunning national parks and beautiful beaches.
We pride ourselves on creating unforgettable experiences for our guests and fostering a diverse and inclusive workplace where everyone feels valued and respected. If you're passionate about delivering exceptional service and driving innovation, we'd love to hear from you.