A leading telecommunications company is looking for a Delivery Manager to lead complex business and technology initiatives across contact centre operations. The role focuses on improving customer outcomes and operational efficiency while managing cross-functional delivery teams. Ideal candidates will have over 5 years of experience in telecommunications contact centres and a proven track record of delivering initiatives for voice and digital channels. The position offers competitive remuneration, flexible working arrangements, and a collaborative office environment.#J-18808-Ljbffr