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Contract manager

Melbourne
Serco
Posted: 12 September
Offer description

Lead a dedicated team in delivering exceptional cleaning services
- Engage with clients and stakeholders at all levels
- Drive operational excellence and financial performance

**Serco is a place where you can grow**

Join a team of 14,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

- Access to learning and development opportunities
- Defined career pathways with fantastic internal mobility
- Supportive leadership and a collaborative culture
- Diverse and inclusive work environment
- Opportunities to make an impact on how we do things
- Flexible working arrangements

**Make an impact at Serco**

As a Contract Manager, you'll ensure the operational and financial success of our school cleaning services portfolio. You will lead a large team, promote a culture of safety, and focus on continuous improvement. In this critical role, you'll work closely with clients to maintain strong relationships and foster business growth.

As a Contract Manager, you'll make a positive impact by:

- Leading the contract team, ensuring operational efficiency and compliance with safety standards
- Building and maintaining strong client relationships to explore new opportunities
- Focusing on quality, cost-efficiency, and performance priorities
- Creating a supportive environment by coaching and mentoring your team
- Managing safety and operational performance to ensure exceptional service delivery

**Serco is a place for you**

To be successful in this role, you'll have:

- Strong leadership skills with a focus on team engagement and development
- Excellent communication and relationship-building abilities
- Financial and analytical skills for budget management and forecasting
- Experience managing commercial cleaning services or similar operations
- Knowledge of business systems and operational procedures
- Proven ability to manage multiple stakeholder relationships and deadlines

As a fast-growing global company, Serco's services span across Justice, Migration, Defence, Space, Customer Services, Health, and Urban Mobility.

You'll be part of a highly supportive culture with trusted leaders who help you achieve your goals. At Serco, you'll enjoy flexible work-life management and long-term government-backed contracts.

**Are you ready to do important work that really matters?**

At Serco, we combine people, technology, and partnerships to address some of the world's most urgent challenges. Our work touches millions of lives in Australia, New Zealand, and Hong Kong. Join us to make a difference in Health, Defence, Justice, Immigration, and Community Services.

We are a 2024 Circle Back Initiative Employer - we commit to responding to every applicant.

**Impact a better future at Serco.

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