Purpose of the role
This role is responsible for supporting all administrative functions related to the delivery of Service Project Operations.
You will be expected to develop a comprehensive understanding of the team and customer’s needs in order to support all service delivery functions with administrative requirements.
Competencies, areas of responsibility and tasks (non-exhaustive)
* Arranging and coordinating meetings with internal and external stakeholders
* Supporting all team members with administrative tasks such as;
o General administration related to business process for example updating of records.
o Capturing important incoming information and relaying it to the relevant team member, for example changes to a meeting, customer calls etc. compiling of data received from service delivery teams.
* Take part in team meetings, training, and necessary toolbox talks.
* General document control (filing, printing, archiving, etc.)
* Support management and supervisory staff in the preparation of project delivery and installation plans.
* Collation of service delivery documentation for example periodic inspection results, commissioning certificates and electrical test results.
* Support service delivery teams with reporting requirements such as H&S incidents and onboarding.
* Support service delivery teams for material needs e.g., consumable material shortages.
* Good communication skills within the team and can communicate internally and externally at all levels.
* Participate in the generation of ideas & suggestions for the team, function & business & implement the chosen ideas & suggestions in the most appropriate manner.
Knowledge & Skills
The key competencies and capabilities for this role are:
* Excellent communication skills
* Ability to work independently and take ownership of a tasks and incidents until completion.
* Ability to build relationships with colleagues & customers
* Good communication skills, both written and verbal
* Organizational skills
* Proven ability to work well under pressure
* A self-motivator who can demonstrate good initiative
* Problem solving skills.
* Previous administration and team co-ordination experience
* Customer facing experience
Essential criteria
* Experience working in a team environment
* Skills and experience in using Outlook, Word and Excel
* Strong attention to detail
* Proven ability to remain composed when working in an agile environment
Uniting what’s next in traffic
As a global leader for intelligent traffic solutions, we connect the dots of a new mobility revolution.
With digitalization and the use of disruptive technologies we enable cities, highway authorities, and (mobility) operators to create a new world of mobility with vehicles that are shared and connected, autonomous tunnel automation, smart tolling and adaptive traffic systems for simulation and prediction. All that allows for a totally new level of traffic management that is truly proactive.
This will transform our cities into places where people can live, work and move more freely with better quality of life, less accidents and with cleaner air. With our expertise and our solutions, we contribute to solving our climate crisis.
Urban mobility must and will change. And we will lead the way!
Yunex Traffic is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion help us fully realise the potential of our people. As part of Yunex Traffic ownership culture, Yunex Traffic also genuinely supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.