Job Overview
The Team Manager will oversee a group of direct care staff, ensuring the delivery of quality care in the region and surrounding areas.
Key Responsibilities:
* Lead employees to adhere to best practice protocols and organisational policies.
* Manage and document employee performance issues.
* Promote a safe work environment by reducing incidents and preventing loss-time injuries.
* Maintain open communication with the team to keep them informed.
* Ensure new employees have adequate knowledge of their role and responsibilities.
* Authorise weekly/fortnightly timesheets.
* Address employee and client queries for consistent outcomes.
* Allocate resources and implement support plans for quality care delivery.
* Document, report and act on hazards and incidents.
* Verify client documents and reports are accurate and maintained.