This is a Product Manager, Authorisation and Security role with Commonwealth Bank based in Sydney, NSW, AU Commonwealth Bank Role Seniority - mid level More about the Product Manager, Authorisation and Security role at Commonwealth Bank You are passionate about creating market leading authorisation and security experiences to positively drive engagement and keep customers safe You deeply understand authorisation and digital security, and have knowledge of industry advancements in these areas Join us as we transform how digital trust is done at CBA and enable safe, secure, and seamless banking for millions of Australians through continuous innovation Your Team Within Retail Banking Services (RBS) the Customer Identity & Digital Trust Services Domain builds scalable services for consumption across the Enterprise including CBA’s market leading CommBank app, its desktop asset Netbank, as well as into other business lines such as Business Banking, frontline applications and partners (e.g. CommBiz). We are here to build world-class experiences and capabilities for our customers, by combining cutting-edge capabilities, data-driven insights and customer-centric focus. Your impact and contribution As a Product Manager, you will be a passionate professional who is driven by a desire to translate vision into exceptional identity experiences for our customers. Drawing from your product experience, you’re constantly pushing the boundaries to help unlock more value for customers. Your passion for and ability to solve complex problems is key to delivering best-in-class solutions to market. You will use experimentation, data, and research to guide decisions and continuously improve the customer and security experience You will partner with Retail Technology, Security, and different channels to contribute to the vision, product strategy, and roadmap of authorisation and security. You will continuously define ways to build strong preventative controls that protect customers and make CBA the safest place to bank. You will be an innovator who is willing to roll up their sleeves and dive into complex technical and organisational challenges, framing them simply, and translating them into structured outcomes. You will continually develop, innovate and adapt the identity and authorisation strategy and roadmap based on the latest industry advancements, competitive insights, and emerging threats, to ensure our capabilities remain ahead of the curve, and in alignment to CBA’s strategic goals. You will be expected to track product performance, adoption, and customer outcomes, continuously tuning the service based on measurable results. You have a high tolerance for complexity and ambiguity coupled with the resilience and tenacity to see things through. You have experience working in a fast paced, agile environment and use leading practices with an appreciation for the value of continuously unlocking outcomes and user testing. We’re interested in hearing from a passionate product manager with relevant skills and experience including: Experience with the complete product lifecycle from idea to launch, ongoing measurement, iteration, scale and continuous evolution Excellent analytical problem-solving and commercial acumen Experience in building digital experiences to strengthen digital security, authorisation and knowledge of Agentic AI desirable Strong organisational skills with the ability to work independently in a dynamic, fast-paced environment Experience in introducing innovative technology and digital security solutions to strengthen controls in preventing fraud and scams (preferred) Expert written communication and presentation skills Effective interpersonal skills – collaboration, influencing, negotiation, conflict resolution If this sounds like you, apply today! Here, you’ll collaborate with the best engineers in the country that emphasise open communication, quality work and a culture of excellence. And your hard work will pay dividends, being able to tap into flexibility, great rewards and the ability to drive your own career growth, knowing you’ll have our support every step of the way. If you’re passionate about building secure, customer-centric experiences and want to have a real impact across Australia’s most widely used banking platforms, we’d love to hear from you. Our Talent Acquisition team will be taking a scheduled break over the festive period beginning 24 December. We will resume reviewing applications and responding to enquiries from 5 January. We appreciate your understanding and patience during this time and wish you a safe and enjoyable holiday season." If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696. Advertising End Date: 01/01/2026 Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Commonwealth Bank team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ✨ Creating exceptional identity experiences Partnering with teams Innovating and adapting strategies Key Strengths Product lifecycle management Analytical problem-solving Digital security experience Organisational skills ✍️ Communication skills Interpersonal skills Why Commonwealth Bank is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Commonwealth Bank not with Hatch.