Are you a relationship-driven sales individual who thrives on growing accounts and delivering great customer experiences? Jaybro Group is looking for a motivated
Customer Service Representative
to help drive our continued growth.
Opportunities available in QLD & NSW
Apply for NSW
-
About the Role
In this role, you'll be responsible for managing and growing a portfolio of trade customers. You'll build strong relationships, identify new opportunities, and work closely with internal teams to deliver outstanding service and sales results.
Responsibilities
* Manage and grow existing customer accounts while identifying new business opportunities
* Build strong, long-term relationships with trade customers
* Achieve sales targets and contribute to overall business growth
* Prepare quotes, follow up on opportunities, and process orders accurately
* Provide exceptional customer service and product advice
* Use CRM systems to manage customer information and sales activity
* Work closely with internal teams to ensure smooth delivery and customer satisfaction
* Stay up to date with product knowledge and market trends
Benefits
* Competitive salary + Profit Share Scheme
* Be part of a growing, well-established Australian business
* Certified as a Great Place to Work
* Supportive team culture with ongoing training and development
* Employee Discounts & Cashback
Requirements
* Proven experience in sales or account management (trade or B2B preferred) - civil infrastructure, underground, or traffic equipment experience highly regarded
* Strong communication and relationship-building skills
* A proactive, results-driven mindset
* Excellent organisation and time management skills
* Confidence using CRM systems
* A team player who takes pride in delivering great service
* Open to continuous learning
As part of Jaybro Group's recruitment process you may be required to complete an online assessment, pre-employment national criminal history check will be required.
As a leader in the civil construction sector for over 29 years, Jaybro is a full-service supplier to infrastructure, construction and maintenance contractors with offices, warehouses and manufacturing facilities across Australia & New Zealand. Jaybro strives to provide its customers with industry-leading service, fast delivery, expert advice and quality products. Jaybro Group is on a mission to make life easier for infrastructure contractors.
If you'd like to join a winning team and a company with a fantastic culture, please apply now.
Jaybro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.