As a dedicated member of our client service team, you will play a pivotal role in supporting Global & Corporate Mining clients in QLD, NSW and VIC.
This is a hybrid role that offers the flexibility to work from home and from our office. Our ideal candidate will be passionate about developing their insurance career and have strong administration and customer service skills.
Responsibilities include providing administration support to Senior Brokers regarding client insurance/risk needs, engaging in communication with clients through phone calls, emails, and face-to-face meetings, and participating in insurance policy pre-renewal, renewal and post-renewal activities.
Key responsibilities also include preparing, lodging, and invoicing insurance policies in an accurate and timely manner, managing key stakeholder relationships with Brokers, Underwriters, Client Executives and Client Managers, and enhancing the client experience through outstanding customer service.
We offer a comprehensive benefits package, encourage a diverse workforce, and provide ongoing support and mentoring to ensure your success and a pathway for career progression.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential.
Required skills and qualifications include:
* Experience supporting Senior Brokers with their client accounts
* Strong communication, problem solving and analytical skills
* Client service, underwriting, claims or insurance broking experience
* Excellent attention to detail
* Desire for professional development through ongoing training
Benefits include a flexible working environment, two 'Global Wellbeing Days' each year, and the opportunity to develop your skills and knowledge.
How we support our colleagues includes providing individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.