Restaurant Manager – Lead Our Italian Famiglia in Newcastle/East Maitland/Toronto
Casa Nova Italian Restaurant & Bar
Join the Casa Nova family, NSW's premier Italian dining destination with venues in Honeysuckle, Toronto, Green Hills, and Shellharbour. We're hiring an experienced Restaurant Manager to drive authentic Italian hospitality, operational excellence, and profitability at our high-volume locations. Live our 8 Guiding Principles: from treating guests like famiglia to sustainable growth and community connection.
Key Responsibilities:
* Lead FOH operations, including daily briefing, rostering, inventory, and cash-ups while hitting KPIs like COGS, labour wage, and star Google ratings.
* Partner with Head Chef for seamless service, menu knowledge, and table turnover in our relaxed Italian atmosphere.
* Coach staff on SOPs, handle guest feedback, events, and continuous improvement via weekly meetings and the "Fix-It Loop".
* Ensure 100% compliance with checklists, WHS, and systems for reservations/delivery.
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What We Offer:
* $76k–$80k base salary + performance bonuses, staff meals, and career progression across venues.
* Supportive culture with training, work-life balance, and tools like Lightspeed POS.
* Venue-specific perks at bustling hotspots.
Ideal Candidate:
* 3+ years as Restaurant Manager in hospitality (Italian/casual dining preferred).
* Proven track record in financials, team leadership, and guest satisfaction; RSA certified.
* Available evenings/weekends; right to work in AU; passion for authentic Italian experiences.
* Confident leading a team and delegating tasks during service.
* Strong communication skills and professional presentation.
* Passion for quality food, wine and genuine Italian hospitality.
Apply via Indeed with resume, Submit your resume and a brief cover letter telling us why you love Italian hospitality and what you're looking for in your next role. Shortlisted candidates will be contacted within 5 business days.
Job Types: Full-time, Permanent
Pay: $76,000.00 – $80,000.00 per year
Benefits:
* Free drinks
* Free food
Experience:
* Restaurant management: 2 years (Preferred)
Work Authorisation:
* Australia (Preferred)
Work Location: In person