Getting older can mean giving up a lot, your home, your routine, your sense of independence. We don't think it should.
With more than 800 team members and 200 volunteers, we're here to help people keep living the life they love, with reliable in‑home and community care, a local team who knows the neighbourhood, and the kind of support that always has time for a cuppa and a chat.
And we look after our team the same way. We offer real support, meaningful recognition, and rewards that reflect the difference you make every day.
Benefits
* Full induction and clear, supported training to help you grow
* Flexible and hybrid working options
* Not‑for‑profit salary packaging ($15,900 per annum)
* Leave loading to make your time off even more rewarding
* Branded workwear
* Employee referral reward programme – because good people know good people
* Fitness Passport – access to gyms and wellness facilities
* Employee Assistance Program – confidential support when you need it
What you'll be doing
As a Business Analyst, you'll help shape the way Suncare works, turning data into insight, processes into progress, and ideas into action. Working closely with teams across the organisation, you'll lead initiatives that improve how we operate, communicate, and deliver care.
From facilitating workshops and mapping workflows to designing dashboards and guiding change, you'll be at the heart of projects that make a real difference. You'll help us understand what's working, what's not, and what's possible, always keeping things grounded in real life and focused on better outcomes for our people and our community.
The role is offered on a Permanent Full Time basis and may be based either at our Brisbane (North Lakes) office or Sunshine Coast (Maroochydore) office with flexibility for hybrid office and work‑from‑home arrangements.
Qualifications & Experience
Hear the story behind the numbers and the people behind the processes. You're someone who brings clarity to complexity and knows that good change starts with good communication.
* Have a qualification in business, technology, or a related field, and proven experience in business analysis and assisting an organisation to understand technology needs.
* Are confident eliciting information, leading workshops, mapping processes, crafting solutions, performing user acceptance testing, and supporting change initiatives.
* Know your way around data, from Excel and SQL to dashboards and data warehouses, and are adaptable to adopt our frameworks, templates and systems.
* Bring a collaborative approach to problem‑solving and decision‑making and excellent vendor management skills.
* Are a fast learner and can translate technical concepts into clear, actionable insights for all kinds of stakeholders and are ready to help Suncare keep improving how we work for the benefit of the people we support.
* Hold a current National Coordinated Criminal History Check (or are willing to obtain one) and willing to undertake occasional travel between our Brisbane and Sunshine Coast offices.
About Belonging
We believe real care starts with real belonging. That means creating a workplace where everyone – no matter their background, culture, or story – feels seen, respected, and safe to be themselves.
We welcome applications from First Nations people, the LGBTIQA+ community, people with disabilities, and those from culturally diverse backgrounds. Your story matters here.
Apply
If you're ready to be part of something that truly matters, we'd love to hear from you. Apply online today and start your career with heart
Application questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have in a business analyst (BA) role?
* Do you have a current Police Check (National Police Certificate) for employment?
* How many years' experience do you have with change management?
* Do you have a current Australian driver's licence?
* How much notice are you required to give your current employer?
* Which of the following data analytics tools are you experienced with?
* Do you have any pre‑existing illness, injury, medical condition or allergy which may impact on your ability to safely perform the inherent requirements of the position(s) for which you have applied?
* Do you consent to having criminal history checks and potentially driver's demerit point and traffic history checks conducted if your application is progressed to the background check stage of the recruitment process?
* What is your expected minimum annual salary (excluding superannuation)?
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