Job Title
We are seeking a skilled professional to coordinate technical services, manage schedules, and provide exceptional customer support. This is an exciting opportunity for individuals who enjoy working in fast-paced environments and have excellent communication skills.
">
Responsibilities:
* Respond to incoming technical service calls and log cases in the CRM system
* Coordinate technician schedules, including breakdowns and installations
* Manage parts allocation, quotations, and service communications
* Assist with preventive maintenance scheduling and loaner equipment requests
* Liaise with the Sales and Service teams to help coordinate major projects
* Monitor and manage the technical services email inbox
Requirements:
* Previous experience in customer service, admin, or scheduling roles
* Excellent communication skills and a professional phone manner
* Ability to prioritise and manage multiple tasks
* Proficiency with Microsoft Office and CRM tools
* A proactive, solution-focused mindset
* Experience in technical environments or healthcare support is a plus
About Our Company
Our company is dedicated to improving oral healthcare for all. We empower our employees to develop faster with access to top-tier learning and growth opportunities, perform better in a culture that values excellence and collaboration, shape the dental industry by contributing to cutting-edge innovation, and make a difference through work that truly impacts patients and professionals worldwide. We are committed to fostering an inclusive environment and welcome applications from people of all backgrounds, experiences, and abilities.