At RSPCA NSW, we require a dedicated Membership Coordinator and Volunteer Administrator to drive our membership program. This key role supports our volunteer team and provides administrative assistance to our branches.
This position is based at our Sydney Support Office, however, it can be performed from our Hunter Shelter with fortnightly travel to our Sydney Support office for membership payment processing.
Our organisation is committed to the care and welfare of animals. We provide extensive facilities, including veterinary hospitals and a state-wide shelter network, supported by approximately 500 staff across NSW.
As a valued employee, you will enjoy a range of benefits, including health & lifestyle benefits, discounts on pet food and vet services, access to an employee assistance program, paid parental and adoption leave, and opportunities for training and education.
The successful candidate will administer our entire membership program, manage the membership database, develop procedures, and provide high level reporting to the Executive Manager Volunteer Support Services.
To succeed in this role, you will need a Certificate II in Business Administration and minimum 2 years' experience in administration. You must also possess excellent communication skills, meeting facilitation abilities, and a proven track record of delivering exceptional results.
* Key Responsibilities:
* Develop and manage membership programs
* Manage membership databases and records
* Provide high level reporting
Requirements:
Qualifications:
* Certificate II in Business Administration
Skills and Experience:
* Minimum 2 years' experience in administration
* Excellent communication and meeting facilitation skills
* Proven ability to deliver exceptional results