Business Development Manager (Aged Care)
* Shape and execute targeted go-to-market plans specifically for aged-care operators, from single-site homes to major providers
* Align client needs with our Concentric Care platform and technologies designed to improve resident outcomes, staff workflows and compliance
* Engage with a diverse mix of aged-care providers, contributing to digital transformation and improved safety and care experience across the region
* North Melbourne, VIC Location
Why us
Rauland Australia and New Zealand is a trusted leader in healthcare technology, empowering care and shaping its future through innovation, collaboration and long-term partnerships. With about 250 staff across seven locations, we have supported healthcare providers deliver efficient, improved and more connected care for over 30 years.
You'll have the opportunity to do meaningful work in a supportive, inclusive environment where you'll feel valued, trusted, and encouraged to grow both personally and professionally with access to enhanced leave and development opportunities.
The role
To accelerate our strategic growth in the aged-care market, we're seeking a driven, self‐motivated Business Development Manager who thrives in a fast‐paced, scale‐up environment. You're someone who confidently opens new doors, builds strong relationships and wins meaningful deals.
Reporting to the GM of Aged Care, you will lead growth across VIC by identifying, pursuing and securing new business opportunities within the aged‐care sector. Commercially minded and proactive, you're comfortable putting yourself out there cold calling, networking, engaging at industry events and using smart lead‐generation strategies to connect with aged‐care providers, operators and senior leaders.
How would you contribute to our success?
* Sector & Solution Expertise: Develop a deep understanding of aged‐care operations, regulatory environments, clinical workflows and resident needs to position our solutions effectively.
* Drive Growth: Build and manage a robust new‐business pipeline across the aged‐care market, qualifying opportunities and expanding our presence with both new and existing providers.
* Create Opportunities: Proactively engage the aged‐care sector through prospecting, cold calling, industry networking, conferences and lead‐generation activities. Communicate how our technology improves resident outcomes, safety, compliance and operational performance.
* Sales Ownership: Manage the full sales cycle from outreach to close, delivering tailored, value‐led solutions for aged‐care organisations.
* Build Partnerships: Develop strong relationships with executives, care leaders, facility managers, clinical teams and industry partners to maximise market access.
* Manage Pipeline: Maintain accurate CRM records and forecasts, tracking key metrics and ensuring predictable revenue outcomes.
* Stay Ahead: Monitor aged‐care industry trends, reforms, funding changes and competitor activity to strengthen strategy and positioning.
* Cross‐Team Collaboration: Work closely with internal teams to shape messaging and ensure solutions align with aged‐care needs.
* Ensure Smooth Handover: Support seamless transitions from sales to implementation to set facilities up for long‐term success.
What will make your application stand out?
* Tertiary qualifications in Business, Sales, Marketing or a related field (preferred).
* Proven success in business development, ideally within aged care, digital health, ICT or clinical technology.
* Strong consultative selling skills, including experience crafting bespoke solutions and tender responses for aged‐care providers.
* Commercial acumen in pricing, negotiation and structuring complex deals.
* Willingness to actively prospect and break into new sites, groups or regions.
* Exceptional emotional intelligence and communication skills, with the ability to tailor impactful presentations to care leaders, operational managers and executives.
* Tech‐savvy with CRM and reporting tool proficiency.
* Resilient, driven and comfortable operating in a fast‐paced scale‐up environment.
* Willingness to travel within VIC and hold a full Australian driver licence.
What can you expect in return?
* Strategic Expansion in Aged Care: Shape and execute targeted go‐to‐market plans specifically for aged‐care operators, from single‐site homes to major providers.
* Consultative Solutions Selling: Align client needs with our Concentric Care platform and technologies designed to improve resident outcomes, staff workflows and compliance.
* Sector‐Wide Influence: Engage with a diverse mix of aged‐care providers, contributing to digital transformation and improved safety and care experience across the region.
* Pave the Future & Profit: Help transform aged‐care organisations while building a legacy career and benefiting from our strong incentive structure.
Interested?
If you're someone who takes ownership, values collaboration and enjoys improving the way things work, we'd love to hear from you and encourage you to apply.
Inclusion and diversity at Rauland
Here are Rauland we are committed to providing an inclusive workforce and to continuously challenging ourselves on how we can improve this offering. If you are excited and passionate about this opportunity but would like us to consider how we could amend our role requirements or workplace practices, to better include you, and/or ensure you are set up for success, we would still love to hear from you!
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