The role
Talent International are currently recruiting for multiple Service Designers to join our Federal Government Client.
The position will be an initial 12-month contract with extensions available, paying current market rates.
Responsibilities may include but are not limited to:
Leading and planning end-to-end service design engagements
Working as part of a multidisciplinary team and be able to communicate effectively and manage relationships with a range of internal and external stakeholders
Working with data and qualitative insights to design solutions
Understanding and articulating how services need to change to meet the needs of users, business and government
Defining and communicating customer and business needs
Working with other designers and enterprise architects to identify opportunities to reuse existing capabilities and platforms
Planning and running user research and usability tests to ensure newly designed solutions are effective
Supporting IT delivery teams
Supporting Product Owners
Defining key metrics and measurements for the department to evaluate impact, supporting executive to use this data to iterate what we deliver
About you?
Have experience working in Agile and within a Commonwealth organisation
Have strong interpersonal skills with the ability to exercise initiative and sound judgement.
Work within set timeframes, and have demonstrated success in tailoring design activities to practical timeboxes.
Successfully, within an interdisciplinary design team to plan, visualise and define new user and service experiences
Use design research techniques and service design methodologies to mould the experience, services, systems and brands that the end-users live through products alongside clients and project stakeholders.
Be able to handle projects at every stage of the lifecycle from the initial assessment and research phase to the final delivery.
You must be an Australian citizen to be eligible for this position
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