Overview
Join to apply for the Services Account Executive - Education role at Microsoft .
As a Services Account Executive (SAE) in our Services Sales Team, you'll play a pivotal role in redefining how we deliver value through services. You'll act as a trusted advisor, guiding organisations to unlock the full potential of the Microsoft Services portfolio and achieve meaningful business outcomes. You are responsible for proactively selling the entire Services portfolio—from delivering core value through Unified Enterprise, to accelerating impact with Unified Enhanced Solutions, and driving transformational change through Microsoft Consulting (ISD).
You'll work closely with customers to understand their strategic goals, co-create tailored service solutions, and help them realise their ambitions. Your ability to build trust, foster long-term relationships, and elevate the customer experience will be key to your success.
In this role, you'll have opportunities to accelerate your career growth, be part of a high-performing team, and develop, own, and close strategic opportunities that leverage AI and cutting-edge solutions to drive customer success and grow Microsoft cloud consumption. We're looking for innovative, high-energy, collaborative professionals who thrive in fast-paced environments and excel at aligning diverse priorities to drive shared success. If you're ready to make a real impact and help transform the way we sell services, your next career adventure starts here.
This role can be based in Sydney, Melbourne or Canberra and will be aligned to the Education Territory.
Responsibilities
* Drive adoption and strategic deployment of Microsoft solutions through collaboration with the Enterprise account team and partners to leverage a complete solution from the entire range of services across the Unified, Enhanced Services, Mission Critical Services and Consulting portfolios.
* Lead the Microsoft Services virtual account team to bring customer needs to life through consultative selling, active listening, and continuous planning to realise customer success, Microsoft solution subscriptions and Services (Unified & Consulting) revenue.
* Manage and own the full sales cycle from lead generation and qualification to deal closure while driving accelerated cloud consumption through sold projects and programmes. Consistently achieve sales targets.
* Collaborate as an integrated One Microsoft team across customer and partner networks following established process and methodology guidance.
* Act as a trusted advisor by applying consultative selling techniques to uncover customer needs, shape strategic opportunities, and unlock new business potential.
* Maintain accurate forecasting and pipeline hygiene to support business planning and performance tracking.
Qualifications
Required/minimum qualifications
* Bachelor\'s Degree AND 8+ years industry sales experience in the commercial or public sector (e.g., Finance, Local Government) or equivalent experience, or 6+ years industry sales experience in the commercial or public sector (e.g., Finance, Local Government) or equivalent.
* 5+ years consulting solution sales experience.
Additional or Preferred Qualifications
* Bachelor\'s Degree in Business, Information Technology (IT), or related field AND 6+ years industry solution or consulting sales experience in the commercial or public sector (e.g., Financial Services, Local Government) or equivalent experience.
* 6+ years consulting solution sales experience.
* Experience working across Education would be highly regarded.
Role
The Services Account Executive role is designed for high-impact sellers who can drive AI transformation, cloud growth, and customer success across Strategic and Upper Majors accounts. Recommended experience should include:
* Sales Leadership & Strategic Planning — co-develop transformation strategies with account teams and technical stakeholders; forecast, track milestones, and drive consumption growth.
* Professional Services & Solution Development — understanding of service offerings, engaging consulting engagements, renewals, and expanding service contracts.
* Customer Engagement & Executive Alignment — orchestrating strategic account planning, long-term visioning, and governance forums.
* Technology & AI Enablement — align services with AI transformation goals and broader technical strategies.
* Cross-Functional Collaboration — work across sales, technical, and customer success teams to maximize customer value.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please read more about requesting accommodations.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance, please contact the Accommodation request form.
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