A highly regarded real estate team on the Lower North Shore is seeking an experienced Client Services Manager to support two leading agents and ensure seamless day-to-day operations across campaigns, client care, and administration. This role will suit a polished, solutions-focused professional who thrives in a fast-paced environment and is committed to delivering six-star service. Perks & Benefits: Competitive salary package paying up to $110K Super Monday to Friday role – no weekend work Bonus incentives on top Be part of a collaborative, supportive, and social team culture Career progression opportunities within an expanding group across the North Shore Work with one of the most prestigious and recognised real estate brands in the country Exposure to luxury property campaigns and premium clientele Ongoing training and professional development to keep your skills sharp Excellent onboarding, training and ongoing career development Beautiful modern office environment in a premium Lower North Shore location Long-term career progression opportunities with a nationally recognised brand Key Responsibilities: Manage agent diaries, action urgent emails and redirect enquiries Respond to messages and manage overflow of phone calls Liaise with vendors and provide premium client support Coordinate and execute campaign marketing including styling and photoshoots Process marketing invoices and payments Maintain and update client databases Organise settlement, vendor and buyer gifts Prepare appraisal kits, OFI packs and listing documents Oversee the exchange and settlement administration process Skills & Experience: Current Certificate of Registration (essential) Previous experience in real estate in a PA, Sales Administrator, or similar support role Exceptional time management and organisational ability Strong communication skills with a six-star client service mindset Able to work efficiently under pressure while managing competing deadlines If you are a proactive, polished and driven professional seeking a long-term opportunity with strong career stability, we would love to hear from you. To Apply: Please call Isabelle Bourgeois on 0455 604 for more information or email your CV to goughrecruitment.com.au. All applications will be held in the strictest of confidence. Only those with the right to work in Australia need apply. Not looking yourself but know someone right for this role? We offer a $250 referral voucher for any successfully placed referral - ask me how!