As a Salesforce expert, you will play a pivotal role in optimizing marketing campaigns and customer service processes to drive business success.
The Opportunity
We are seeking a skilled professional to administer and support both Salesforce Marketing Cloud and Service Cloud, ensuring seamless integration across existing systems.
This specialist role will collaborate closely with cross-functional teams to deliver effective solutions in a dynamic work environment.
* Develop and implement a robust Salesforce infrastructure to enhance system efficiency and effectiveness.
* Proactively manage, troubleshoot, and optimize the Salesforce setup and its integrations to ensure stability and reliability.
* Employ advanced data management practices to maintain data accuracy and security, adhering to regulatory standards.
* Support the marketing team in executing effective marketing campaigns by providing technical expertise in campaign setup, audience segmentation, email template design, and performance analysis.
* Design and maintain an efficient, scalable Salesforce environment tailored to business needs while encouraging continuous improvement and innovation.
Key Responsibilities:
* Data Management: Develop and implement data management best practices to ensure data accuracy and security.
* Salesforce Administration: Administer and support both Salesforce Marketing Cloud and Service Cloud.
* Cross-Functional Collaboration: Collaborate closely with cross-functional teams to deliver effective solutions.
* Technical Expertise: Provide technical expertise in campaign setup, audience segmentation, email template design, and performance analysis.
* Continuous Improvement: Design and maintain an efficient, scalable Salesforce environment.
Requirements:
* Proficiency in Salesforce administration and development.
* Experience with Salesforce Marketing Cloud and Service Cloud.
* Strong understanding of data management principles and best practices.
* Excellent analytical and problem-solving skills.
* Ability to work effectively in a dynamic team environment.