Harvey Norman Commercial Division specialises in the supply of Goods to project builders, developers and architects. We currently have an exciting vacancy for a motivated and ambitious individual to join our Home Builders team as a Sales Coordinator. Job Description A Homebuilder Sales coordinator role is responsible for looking after selected customers aligned with a Homebuilder Sales Rep. You will be required to process the customer orders, coordinate stock, deliveries & returns when required by the customer. Will need to provide a high level of customer service with excellent communication to the customers & homebuilder team. Responsibilities Confirm orders with customers & enter order into system with accuracy Ordering stock from various suppliers & notify buying team of requirements Liaise with customers and arrange delivery & return of goods Keeping track of all open orders by checking on job stage, stock, delivery dates and payment for COD Confirming details on orders are correct with the customer, such as delivery address, site contact, products and quantities Inform customers of any delays or problems, work with sales rep to resolve Respond to customer inquiries/complaints to resolve them promptly Communicate professionally via phone & email with HNC staff/divisions, suppliers & customers Punctuality re: commencement of work Requirements Excellent Communication skills with the ability to liaise with people on all levels Able to provide outstanding customer service & build relationship with customer Organisational skills with the ability to manage workload and prioritise tasks Ability to resolve issues & work in a busy team environment Data entry accuracy with an eye for detail Computer skills, Great plains experience desired but not necessary as we are able to provide training Personal & professional presentation Team commitment If you are ready to take on this challenging and rare opportunity, then we look forward to receiving your application!