Join to apply for the Member Services Officer role at Australian Council of Trade Unions (ACTU)3 days ago Be among the first 25 applicantsJoin to apply for the Member Services Officer role at Australian Council of Trade Unions (ACTU)Get AI-powered advice on this job and more exclusive features.Job DescriptionThe Independent Education Union Victoria Tasmania is seeking an ongoing full-time Victorian-based Member Services Officer, working as part of the Member Services team which primarily assists in the delivery of industrial advice, support and assistance to members.Job DescriptionThe Independent Education Union Victoria Tasmania is seeking an ongoing full-time Victorian-based Member Services Officer, working as part of the Member Services team which primarily assists in the delivery of industrial advice, support and assistance to members.The Member Services Officer manages a caseload of complex matters and provides expert industrial advice, support and advocacy for members, including drafting responses and representation work.The Member Services team carries out this role in line with the union’s objectives of building membership and activism in the union and to implement the goals of the IEU articulated through the organisation’s Strategic Vision.Our members work as teachers and in a variety of other roles in Catholic and independent schools and across other private education and training providers.Key Selection Criteria – EssentialExperience providing industrial relations advice.Demonstrated commitment to unionism.High level verbal, written and interpersonal communication skills, including:the ability to communicate with a diverse audiencethe ability to communicate complex and sensitive matters objectively, calmly and with empathythe ability to write clear, accurate and concise correspondenceKnowledge of or ability to acquire knowledge of IEUVicTas Agreements and other relevant industrial instruments and stakeholder policies.Ability to analyse and interpret industrial instruments and develop and update reference material.Ability to build and maintain effective professional relationships with key stakeholders including employers, principals, members and to work as part of a team.Ability to show initiative and demonstrate high level organisational skills including being able to work to deadlines, prioritise work, and manage multiple matters concurrently.Understanding of gender and cultural diversity that impact on the Union’s members.Capacity to obtain a Right of Entry Permit.A current Victorian driver’s licence.Favourably ViewedExperience working in non-government education.Experience working for a union or advocacy organisation.The IEU Victoria Tasmania provides a collegial and supportive working environment with a comprehensive package of wages and conditions in accordance with the IEU Staff Agreement. IEU officers are expected to perform some out of hours work.For further information please email jobs@ieuvictas.org.au.How To ApplyApplications addressing the Key Selection Criteria should be addressed to David Brear, General Secretary and emailed to jobs@ieuvictas.org.au no later than COB on Friday 27 June 2025.Apply NowSeniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesNon-profit OrganizationsReferrals increase your chances of interviewing at Australian Council of Trade Unions (ACTU) by 2xSign in to set job alerts for “Service Officer” roles.Customer Service Officer - Front of HouseCollingwood, Victoria, Australia A$76,017.71-A$76,017.71 1 week agoMelbourne, Victoria, Australia 1 week agoCustomer Service Officer - Part-time (CS23)West Melbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 13 hours agoMelbourne, Victoria, Australia 3 days agoFitzroy, Victoria, Australia 23 hours agoMelbourne, Victoria, Australia 17 hours agoCustomer Service Officer - Housing ServicesCollingwood, Victoria, Australia A$76,017.71-A$81,512.96 1 week agoExpression of Interest - Customer Service OfficerMelbourne, Victoria, Australia 3 days agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoCustomer Service Officer (Scheduling/Rostering)Melbourne, Victoria, Australia 13 hours agoMelbourne, Victoria, Australia 2 weeks agoLynbrook, Victoria, Australia 3 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 2 weeks agoMelbourne, Victoria, Australia 1 week agoMelbourne, Victoria, Australia 1 hour agoMelbourne, Victoria, Australia 1 week agoIT Service Desk Officer (12 month Fixed Term Contract)Melbourne, Victoria, Australia 1 week agoAbbotsford, Victoria, Australia 1 week agoBroadmeadows, Victoria, Australia 2 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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