Customer Service Representative Job Description
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Salary: $34.59 per hour, plus superannuation benefits.
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About the Role:
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* We are looking for a Customer Service Representative to deliver exceptional customer service through clear communication and attention to detail.
* You will utilize intermediate computer skills across various operating systems to ensure seamless interaction with customers.
* Collaboration with team members and other departments is essential to resolve complex issues and improve the customer journey.
* A strong understanding of confidential information handling is crucial in adhering to organizational and legal standards.
Required Skills and Qualifications:
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* 2+ years of experience in Customer Service, with a proven track record of delivering outstanding results.
* Strong organizational skills and attention to detail are necessary for this role.
* Intermediate computer skills, including proficiency in Microsoft Office, are required.
* Excellent written and verbal communication skills are essential for effective customer engagement.
Benefits:
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* This is a full-time position, working 35 hours per week.
* The initial contract period is 6 months, with opportunities for extension.
* A rotating roster ensures a varied and dynamic work schedule, with shifts from Monday to Sunday, 6am to 10pm.
Others:
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Please note that only shortlisted applicants will be contacted.