Position
Guest Service Agent (Full-Time) (HOT0C5PF)
Work Locations
DoubleTree by Hilton, Perth Northbridge – 100 James St, Perth 6003
Overview
With 206 stylish guest rooms featuring modern amenities and picturesque city views, guests can unwind by the rooftop swimming pool or stay active at the 24‑hour fitness centre. For a unique culinary experience, visit our new bar Curate, where food, drink, and art meet in perfect harmony – ensuring a memorable stay with seamless relaxation and convenience.
Beyond Assisting Guests, It's the Ultimate Stay Creator at DoubleTree by Hilton Perth Northbridge
Welcome to A World of Opportunities
Why do we enjoy working here? This is more than just a workplace.
Here you have the opportunity to develop and discover yourself as much professionally as you do as a person. We can coach, train and develop you to help find your passion, whether it is your first role in hospitality, or you are ready to take that next step.
A World of Rewards
Grow your Career – your next position could be as a Team Leader or Supervisor.
Complimentary fresh and healthy meals when on‑duty catering.
Personal Development programmes are designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.
Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON
25% off Food and Beverages (subject to individual outlets).
A chance to unlock your great wellness benefit with Fitness Passport.
Team Member Referral Program – offered at a rate of $100 per successful referral.
Modern and inclusive Team Member areas.
Recognition non‑stop all year long
A chance to make a difference through our Corporate Responsibility programmes – find out what and how we are doing ( ).
Responsibilities
* Crafting memorable moments: the magic of guest relations and exceptional customer service.
* A Brand Ambassador who knows the hotel inside out and loves showcasing its products with flair and enthusiasm.
* Mastering the art of auditing and database wizardry, complete with record‑keeping magic.
* Ensuring peace of mind through vigilant safety and security measures.
* Swiftly addressing guest inquiries and special requests with tailored solutions.
About You
* Proven track record in a hotel Front Office operations with flexible weekend and overnight availability.
* Have at least 12 months of full Australian working rights and reside in the Perth Metropolitan Area.
* Confident and bubbly personality, with an aptitude for hospitable service, leadership, teamwork, and patience.
* Have RSA ready to rock and roll
* Strong English writing, reading and speaking communication, with a bonus for those who are multilingual.
* Tech‑savvy precision and confidentiality: Mastering technology with a keen eye for detail and data security.
What Makes Us Special Is Who We Are, and We Are Hilton
Hospitality, Integrity, Leadership, Teamwork, Ownership, Now.
Schedule
Full‑time
Job
Guest Services, Operations, and Front Office
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