Job Summary
Oversee the operation, security, and optimization of digital mail and document delivery systems. This role ensures reliable, compliant, and efficient handling of digital correspondence while driving automation and continuous improvement. The ideal candidate has strong technical expertise and experience managing enterprise-level communication systems.
Responsibilities
* Manage daily operations of digital mail and document management systems.
* Ensure system availability, performance, security, and regulatory compliance.
* Oversee system configuration, upgrades, integrations, and vendor relationships.
* Monitor performance, troubleshoot issues, and implement operational improvements.
* Develop and maintain procedures, documentation, and governance standards.
* Collaborate with IT, compliance, and business teams to support digital communication needs.
* Manage reporting, budgets, and service-level performance.
Qualifications
* Bachelor's degree in Information Systems, Computer Science, or a related field (or equivalent experience).
* 5+ years of experience managing digital mail, messaging, or document management systems.
* Strong understanding of data security, privacy, and compliance requirements.
* Experience with system integrations, automation, and vendor management.
* Excellent leadership, analytical, and problem-solving skills.
Job Type: Full-time
Pay: $165,000.00 per year
Benefits:
* Employee discount
* Employee mentoring program
* Health insurance
* Travel reimbursement
Work Location: In person