About the Equipment and Service Team (EQS)
The EQS team is a dynamic, field‐based operation responsible for the warehousing, set‐up, delivery and servicing of CCEP's equipment for our valued customers. This includes installation, maintenance and auditing of beverage dispensing equipment to ensure quality and reliability in market every day.
About the Role
As an EQS Quality Assurance Technician, you play a critical role in ensuring a consistently high-quality beverage is delivered to consumers, in line with CCEP's Australian bottling licence and global quality standards.
This is a customer‐facing role, working onsite at hotels, restaurants, clubs and other venues across the Townsville region. You will complete regular quality maintenance visits, collecting accurate quality data and testing beverage dispense equipment to ensure it meets required standards.
The role suits someone who enjoys autonomy, variety and engaging with customers, while working to clear procedures in a supportive national quality framework.
What You Will Be Doing
* Conducting quality maintenance visits at customer premises
* Testing beverage quality including taste, temperature, carbonation, syrup to soda ratio, frozen beverage expansion, syrup age and hygiene
* Ensuring equipment is returned to critical settings after each visit
* Providing excellent customer service and representing CCEP professionally
* Following standard work procedures and using beverage measurement equipment correctly
* Recording accurate data and time using mobile applications and IT systems
* Participating in safety activities, training and technical skill development
* Contributing to team success and continuous improvement initiatives
What We're Looking For
* Confidence working independently in a field‐based role
* Strong communication skills, both written and verbal
* Meticulous planning and organisational capability
* High attention to detail and commitment to quality
* Ability to build effective relationships with customers and internal stakeholders
* Strong discipline and routine, as the role is largely autonomous
* Unrestricted driver's licence
What's In It For You
* Work with one of the world's most recognisable brands.
* Receive free monthly product allowances to share with family and friends (including Coca Cola, Mount Franklin, Monster and more), plus access to staff product purchasing.
* Access a wide range of corporate discount programs, including Fitness Passport, Just Sunnies, Qantas Club, Microsoft, Lenovo, Hertz, GoGet and Estée Lauder.
* Opportunity to join the CCEP Employee Share Purchase Plan and receive matching shares (up to a capped amount).
* When you join the CCEP Corporate Super Plan with the Australian Retirement Trust, you'll receive Life, TPD and IP insurance as part of your membership (limits, restrictions and exclusions apply).
* Access to novated leasing.
* Service awards recognising your contribution.
* Free counselling for you and your family through our EAP helpline, supporting your wellbeing.
* Unlimited drinks onsite.
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