About This Role
We're seeking a skilled travel professional to create unforgettable experiences for our customers.
As a Retail Travel Sales Consultant, you'll craft personalized itineraries and manage customer interactions from start to finish.
Main Responsibilities:
* Promote various travel products, including holidays, flights, hotels, cruises, tours, and insurance options
* Foster strong relationships with customers through face-to-face and online interactions
* Process domestic and international travel bookings and payments efficiently
* Convert customer inquiries into confirmed bookings and offer relevant upsell opportunities
* Handle travel credits, refunds, and changes effectively
* Participate in sales meetings and strive to meet targets and performance metrics
Key Requirements:
* Certificate 3 in Travel or higher (desired)
* Experience with GDS systems like Amadeus, Sabre, or Galileo
* A genuine passion for the travel industry and personal travel experience
* Excellent organizational and problem-solving skills
* Ability to manage workload, set goals, and work productively
* Uniform provided as part of the role