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About Objective
At Objective we create software that makes a difference. With over 400 people and five development labs spread across Australia, New Zealand, the United States, and the United Kingdom, we are a leading developer of SaaS solutions for the government.
Our Role
The Senior Business Consultant provides deep, product‑specific business consulting expertise on assigned projects. The consultant may take on several business projects and work in roles that range from high‑level advice to on‑the‑ground management of a consulting team on a major project, including coordination and review of the work of other consultants to ensure a high quality project outcome. This role reports to the Consulting Manager and does not have people management responsibilities.
Daily Responsibilities
- Workshop Facilitation – Confidently leads a broad range of workshops and drives best practice within the bounds of the product.
- Requirements Analysis – Analyses customer business processes as a precursor to solution design and identifies areas of (mis)alignment to the Objective product suite.
- Solution Ownership and Design – Owns business design for projects, creates and validates documentation, and ensures standard solution patterns are followed.
- Solution Configuration – Configures the Objective product suite aligned to best practice and makes evolutionary improvements through prototyping.
- Testing Strategy – Collaborates on testing strategies (functional, integration, SIT) and performs testing to resolve issues.
- Data Migration – Designs the business architecture of data migrations and advises customers on data cleansing actions.
- Training – Trains customers in advanced aspects of the Objective product use and serves as the Change Management Lead.
- Internal Governance – Reviews existing and emerging risks and develops mitigation strategies.
- Risk Management – Identifies business design risks and partners with the PM to proactively address scope changes.
- Stakeholder Engagement – Establishes a trusting relationship within customers’ organizations.
- Customer Outcomes – Delivers the contracted business outcomes while minimizing complexity.
- Sales Support – Supports the Sales team by contributing to proposals and driving business development.
Skills, Experience & Beyond
- Senior level consulting skills and experience in IT management consulting.
- High degree of knowledge in Microsoft Office (Access, Advanced MS Word, Outlook).
- Experience in UML (or similar process modelling) and data modelling.
- Ability to deliver end‑user and application administration training.
- Significant participation in functional, integration, or UAT testing.
- Understanding of fundamental programming concepts such as variables, loops, and conditional logic.
- Basic SQL experience and understanding of XML and SaaS (Azure/AWS) architecture.
- Scripting experience and familiarity with basic scripting concepts.
- Workflow and Records Management experience.
- Strong workshop facilitation skills.
- Analytical skills to develop effective solutions for customers.
- Trust building, expectation management, and influencing decision‑making.
- Decision‑making and contingency planning skills.
- Ownership and problem‑resolution skills for complex issues.
If you do not tick every box, don’t let that stop you. We value potential, learning agility, and diverse perspectives just as much as experience.
Equal Opportunity
We are an equal chance employer. We do not discriminate based on any protected characteristics or on any other basis prohibited by applicable laws in the regions where we operate. To ensure a positive experience, please inform our Talent Team of any adjustments or accommodations you may require during the recruitment process, so we can support you effectively.
We may use artificial intelligence tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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