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Senior administration officer

Mater Group
Administration Employee
USD 39.79 - USD 44.25 an hour
Posted: 24 April
Offer description

About the role Mater at Home has an exciting opportunity for an experienced Senior Administration Officer (Vehicle Administration) to join the team on a full-time, 9‑month maximum‑term contract. In this role, you’ll play a key part in supporting the Mater at Home team by ensuring vehicle operations run smoothly and efficiently. This is a fast paced, hands on administrative position where you’ll coordinate vehicle rostering and scheduling, support the Business Support Lead, and deliver friendly, professional customer service to clinical and non‑clinical team members. Alongside vehicle administration, you’ll contribute to the broader business support function, assisting with data entry, referral management, document control, and maintaining internal systems and external portals. You’ll work closely with Mater at Home allied health, clinical and management teams, as well as external stakeholders, and may support other SAO areas as business needs arise. Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 access to many staff benefits! What you’ll be doing In this role, you will: Maintain accurate and up‑to‑date fleet records, including vehicle allocation, usage, servicing, incidents, fuel cards. Liaise with vendors, insurers, and external providers. Act as the primary point of contact for fleet‑related enquiries, issues, and escalations. Investigate and resolve queries for external stakeholders, clinicians and third parties Handle phone enquiries and provide advice to Allied Health & Nursing staff Identify improvements and participate in projects and implement changes, undertaking training and education as necessary. Manage external and internal systems relating to referrals (e.g. My Aged Care, pre-op service reports from IPM, Mater Health Provider Database) Apply knowledge of the applicable work instructions to administrative duties and business processes Support orders, invoices and receipt of goods for stationery and general office supplies (printer toner and paper, milk and kitchen supplies etc) About you To be successful in this role you will have: Previous experience working in logistics or motor vehicle admin would be highly regarded Previous administration experience working in a multi-disciplinary healthcare environment. Rostering & scheduling Ability to maintain composure when confronted with a challenging situation A quick learner with the ability to prioritise and manage multiple systems, functions and processes Previous experience using complex health information systems Confident (intermediate) user of the Microsoft Office suite, including Excel and Teams High level literacy skills, excellent phone manner and ability to convey information accurately and effectively with discretion Ability to critically analyse complex information, and problem solve using own initiative to deliver solutions, escalate appropriately to seek guidance and influence others Strong attention to detail and highly organised, with the ability to balance conflicting demands and prioritise business requirements Why join us? Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference. We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence. Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits Grow your career with access to industry-leading training and professional development through Mater Education Wellbeing support through our Employee Assistance Program and on-site pastoral care teams Access a range of health and wellbeing services with a corporate discount on private health insurance Exclusive discounts across dining, retail, travel, accommodation (just to name a few!) Stay active with unlimited access to discounted gyms via the Fitness Passport program Convenient, discounted on-site parking Enjoy great food with reduced prices at our campus cafés and coffee spots Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team. Be part of something bigger. Make your move with Mater. GETBETTERWITHMATER For more information regarding the role, please contact Janelle Corbett on Janelle.Corbett@mater.org.au Applications close Monday the 27 th of April 2026 –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks). Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

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