Hallam, VIC, AU, 3803
Permanent
About your role
This position plays a critical role in a make‑to‑order manufacturing environment, overseeing the full lifecycle of customer orders from receipt through to completion. The focus is on ensuring schedules are achievable, risks are identified early, and DIFOT targets are consistently met.
The business is currently undergoing a significant transformation to elevate its planning and production capability to best‑in‑class standards. As part of this journey, the role will actively contribute to process improvement initiatives and help shape the future state of the supply chain and operations function.
Key Responsibilities
* Achieve DIFOT targets and ensure reason codes are accurately captured for all misses.
* Manage production schedules to maximise capacity utilisation while providing customers with confirmed dates within agreed timelines.
* Develop and issue a locked 1‑week production plan, supported by a finite schedule for weeks 2 and 3.
* Identify raw material constraints that may impact scheduled orders or customer due dates.
* Ensure all orders are confirmed within required timeframes and escalate unconfirmed orders as needed.
* Work cross‑functionally to resolve raw material issues prior to releasing the weekly schedule.
* Review and update scheduling information monthly (e.g., routers) in collaboration with the Operations team.
* Maintain accurate planning parameters within the ERP system.
* Meet regularly with Purchasing to highlight issues, understand delivery risks, and manage required expedites.
* Participate actively in continuous improvement initiatives across the supply chain.
* Lead process mapping activities when requested, analysing current processes and recommending improvements to systems or workflows.
* Collaborate with Planning, Production, QC, and Purchasing to define and document system and process requirements related to ERP and production scheduling.
* Maintain key supply chain KPIs and drive corrective actions with stakeholders across the business.
Who are we looking for?
* Strong supply chain knowledge, with APICS certification considered an advantage
* High proficiency in ERP/MRP systems within a manufacturing environment; SAP preferred
* Advanced Excel capability
* Solid understanding of GMP/TGA requirements (preferred)
* Minimum five years' experience in production scheduling; make‑to‑order experience advantageous but not essential
* Strong expertise in scheduling, finite planning, and capacity planning
* Demonstrated project management capability
* Proven ability to resolve day‑to‑day operational issues
* Confident decision‑maker who performs effectively under pressure with minimal guidance
* Skilled at managing competing priorities and tight deadlines
* Excellent analytical, numerical, and attention‑to‑detail skills
* Strong communication and stakeholder‑engagement abilities
* Proactive approach with a demonstrated ability to drive issue resolution across the supply chain
Benefits at IXOM
For a start, you'll work for a large global organisation, where you'll not only earn a competitive salary, but you'll also have access to an Employee Assistance Program, a recognition program, and a range of health and wellness benefits and discounts.
Our wellbeing program is second to none, and we offer a range of education assistance and learning resources, as well as secondment and promotion opportunities to help you grow both personally and professionally.
We support what's important to you by promoting workplace giving, diversity and providing volunteering leave, and, of course, we offer flexible working wherever possible.
To Apply
If this sounds like you, we'd love to hear from you
Our Process
At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants' suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.
Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact our Talent Acquisition team.
Job Segment: Industrial, Manufacturing