Join to apply for the Operations Manager role at JLL
Shaping the future of real estate for a better world!
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.
Have you ever walked into a building or a shopping centre and just enjoyed being there? You don’t know why, or what makes it different – you just know you’d like to work, shop, or visit there more? Well, we’re proud at JLL to say we’re the ones who make that happen!
As our Operations Manager, you will take responsibility for a Sydney metropolitan, sub-regional shopping centre based in Fairfield that has everything you need in one convenient location comprising 70+ specialty stores anchored by Woolworths.
This will be a highly attractive role for the successful candidate as you’ll be working for one of the fastest growing landlords in Australia.
What this job involves:
Proactively supervising the day-to-day events to ensure that the centre is operating to its optimum with respect to maintenance activities, capital works and security. The priority always should be the health and safety of all visitors and occupants, the presentation of the property and the implementation of client strategies - all being performed with minimal disruption to the tenants.
A snapshot of the role:
- Supervising the activities of engaged contractors to ensure a suitable environment for staff, visitors, tenants, and confirming all services operate safely and effectively
- Being proactive in communicating with tenants formally and informally to gain insights, key drivers and responding to any relevant operational issues promptly
- Working effectively in a team environment ensuring you maintain consistency and support to all members and our client as required
- Confirming that the services engaged and purchased are within the budgeted costs
- Undertaking regular inspections to proactively identify any change or current risk scenarios and ensure that the agreed risk management plan reflects the current state of the asset/s and is implemented in accordance with client instructions
- WHS legislation. Making sure all operations and maintenance functions conform to the Building Code of Australia and other relevant statutory accountability
- Ensure the implementation and completion of client sustainability requirements
- Managing annual Opex budget and actively contributing to the business planning process for the property
Sound like you? This is what we’re looking for:
Our chosen candidate will have a strong ability to communicate with people at all levels with a passion for providing superior service to the client. You’ll be able to empathise with tenant needs and prioritise to meet strict deadlines. You will be required to be on alert for any incident or equipment failure and take action to remedy these as soon as possible.
A clear and proven understanding of WH&S; and risk management is a must have, along with related property, facilities management, or operations management experience in a retail/ shopping centre environment.
What JLL can offer you:
Great employee discounts off fitness & other renowned bands
Active Social Club
Well-being program
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
#J-18808-Ljbffr
📌 Operations Manager
🏢 Jll
📍 City of Sydney