Our role for a Technical Support Specialist plays a vital part in maintaining the smooth operation of our technology systems. Based at our purpose-built facility, you will be working closely with various departments to deliver technical support, manage IT systems, and troubleshoot issues. Your skills in managing desktop computers, printers, and peripherals will be essential in ensuring seamless daily operations.
Key Responsibilities:
* Delivering technical support and troubleshooting IT-related issues
* Managing IT systems, including hardware such as desktop computers and printers
* Liaising with other departments to ensure seamless daily IT operations
* Assisting with user training and contributing to system updates and maintenance
Requirements:
* Proficiency in providing technical support and troubleshooting IT-related issues
* Knowledge and experience working with information technology systems and processes
* Skill in managing, configuring, and supporting desktop computers and peripherals
* Experience with printer support, including setup, maintenance, and issue resolution
* Strong organisational, communication, and problem-solving skills
* Able to work effectively both independently and as part of a team
What We Offer:
As a key member of our team, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment.