We are seeking a skilled and dynamic professional to join our high-performance team on a part-time basis.
About the Role
This role is ideal for someone in the early stages of their career looking to grow and develop with us. The successful candidate will play a pivotal role in providing fast and detail-oriented customer service support, and fostering long-term relationships with our customers.
Key Responsibilities
Hardware Support:
Provide technical assistance to employees, troubleshoot hardware issues, and ensure all
IT-related problems
are resolved promptly either onsite or within the office.
Software Updates:
Assist in keeping software and operating systems up-to-date, ensuring security patches and updates are applied as necessary either onsite or within the office.
Inventory Management:
Maintain an inventory of
IT assets
, track hardware and software licenses, and coordinate equipment procurement.
Documentation:
Create and update technical documentation, including manuals and guides for users.
User Training:
Conduct user training sessions on basic
IT tools
and procedures either onsite or within the office.
Solutions Consulting:
Provide technical solutions to our clients.
The ideal candidate will have excellent communication skills, be proactive, and have a flexible approach to work.