Airside equipment sales engineer is responsible for driving sales and expanding Smardt's market presence for Airside equipment. This role will focus on identifying profitable sales opportunities for Airside equipment in VIC/TAS.
This role requires a strategic thinker with a deep understanding of HVAC (Airside) Knowledge capable of driving growth and delivering exceptional service to various types of clients.
The successful candidate will build and maintain strong relationships with mechanical contractors, consultancies, and direct clients, ensuring Smardt /TICA is the brand of choice in the sector. This role offers a mix of engaging with both existing and new clients and provides unlimited growth potential.
Main Duties / Responsibilities
Promote and sell Smardt Air /TICA Air Handling Units (AHUs), Fan Coil Units (FCUs ) & Fan Wall Units (FWU) across VIC&TAS.
Identify and pursue new business opportunities to achieve and exceed sales targets, contributing to increased market share Work closely Consultants, Contractors and end users to secure deals.
Collaborate with colleagues to promote and sell Smardt/TICA chillers and heat pumps
Conduct engaging product presentations to highlight the features, benefits, and advantages of Smardt Air/TICA AHUs and FCUs .
Understand client requirements and provide tailored solutions to meet their HVAC needs effectively.
Build and maintain strong client relationships, ensuring consistent communication and support throughout the sales process.
Work with internal teams to develop compelling proposals and presentations tailored to client specifications.
Coordinate with factory and service teams to ensure smooth project execution, timely delivery, and high client satisfaction.
Support team members in achieving collective sales and operational goals.
Stay informed about industry trends, regulations, and competitor activities to adjust sales strategies and maintain a competitive edge.
Leverage market insights to identify emerging opportunities and develop actionable sales plans.
Maintain detailed records of customer interactions, sales activities, and opportunities in the company's CRM system.
Prepare and present regular sales reports, forecasts, and updates to the Regional Sales Manager .
Ensure compliance with company policies, industry standards, and regulatory requirements.
Perform regular housekeeping tasks to maintain a professional and organized work environment.
Undertake additional duties as required to support business objectives.
Key Selection Criteria
Role & Qualification Requirements
* Demonstrated experience in sales or account management within the HVAC industry, specifically with airside equipment such as AHUs, FCUs, Fan Wall Units .
* Strong technical knowledge of HVAC systems, including design, functionality, and compliance with relevant industry standards and regulations.
* Ability to read and interpret mechanical drawings, specifications, and technical documents.
* Bachelor's degree in mechanical engineering, Business, or a Diploma in Refrigeration (preferred but not mandatory).
* Excellent interpersonal and communication skills, with the ability to build, nurture, and maintain strong client relationships.
* Proven ability to deliver impactful presentations, negotiate effectively, and tailor communication to diverse stakeholders.
* Ability to work effectively in a team-oriented environment, supporting and collaborating with colleagues to achieve shared objectives.
* Proficient in using CRM software (e.g., Salesforce) and the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Possess a valid driver's license and willingness to travel extensively within the assigned territory to meet client and business needs.
Core Competencies
* Strong aptitude for systems, documentation control, workflows, and adherence to company procedures and policies.
* In depth understanding of HVAC systems and airside equipment, including design, operation, and maintenance.
* Proactive in identifying and addressing problems with efficient, solution-focused recommendations.
* Strong critical thinking and problem-solving skills for tackling challenges effectively.
* Effective verbal and written communication skills, enabling clear, persuasive interactions with clients and teams.
* Proven ability to build and maintain professional relationships with diverse stakeholders.
* Excellent negotiation skills to secure contracts and maximize profitability.
* Demonstrated ability to work collaboratively within and across teams, fostering a cooperative work environment.
* Skill in coordinating with various departments (e.g., engineering, service, factory) to ensure successful project execution.
* Strong ability to understand and address client needs, ensuring high satisfaction and loyalty.
* Customer-focused mindset with a commitment to delivering excellent service.
* Self-motivated with the initiative to identify opportunities and drive continuous improvement.
* Ability to adapt to changing priorities, market conditions, and business demands.
* Proficient in multitasking, prioritizing workloads, and meeting tight business timelines.
* Excellent attention to detail for accurate project and task management.
* Demonstrated ethics, integrity, and commitment to adhering to safe work practices and industry standards.
* Excellent written and verbal communication skills.
* Excellent attention to detail.
* Critical thinker and great problem solver.
* Ability to work unsupervised with a "can-do" approach.
* Ability to follow procedures and policies as per company standards.
* Aptitude for systems, documentation control and workflows.
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