* Permanent Position - Business Systems Lead
* Mount Waverley - Fully on-site role
* Salary - Market rate
About the client:
They are a leading supplier of custom uniforms in Australia, helping their customers and teams thrive by delivering garments that are on time, on spec, at the right price, and backed by real, local service.
Their business is built on strong relationships with schools, businesses, and suppliers across Australia, Vietnam, and China. They pride themselves on being people-first and values-driven who bring care, accountability, and continuous improvement to everything they do.
They are now entering a new phase of growth. To keep pace, they are looking to transform the way they are manage data and workflows, moving from Excel-based processes to Airtable. This is where you come in.
About the role:
We are seeking a highly skilled and driven Business Systems Lead – Digital Transformation (Airtable) to spearhead this critical migration.
This is not just a technical role. We need a change agent with technical chops — someone who can both design and build Airtable systems and push through resistance, persuade stakeholders, and set the governance that keeps systems working long after go-live. This person must bring grit, energy, and resilience, with the backbone to hold the line when old habits creep back in.
Key Responsibilities
* Business Process Analysis & Design – Lead discovery sessions, map workflows, design “to-be” processes, and prioritise opportunities for Airtable transformation.
* System Architecture, Development & Continuous Improvement – Design and deliver enterprise-level Airtable systems (databases, automations, interfaces, workflows, dashboards) in small, iterative increments.
* Governance & Deployment Management – Define and enforce deployment processes, testing protocols, and governance rules to keep Airtable the single source of truth.
* Training, Mentoring & Capability Building – Deliver training for staff, overseas teams, suppliers, and customers; mentor internal power users; create a process for safe contributions by others.
* Project & Change Management – Execute a phased roadmap, balance quick wins with long-term builds, and manage risks proactively.
* Stakeholder Engagement & Communication – Act as the bridge between internal staff, overseas offices, suppliers, and customers; communicate with clarity and persuasion.
* Post-Implementation Support & Optimisation – Monitor usage, collect feedback, and lead ongoing improvements through quarterly reviews.
About you:
* Proven experience leading system migration or digital transformation projects
* Strong technical skills in Airtable (advanced features, automations, interface design, iterative development)
* Expertise in business process mapping and workflow optimization
* Solid project management experience (Agile or hybrid iterative delivery preferred)
* Strong change management capabilities (ADKAR, Prosci, or equivalent frameworks)
* Excellent communication and facilitation skills; able to persuade, not just train
* Attention to detail and governance discipline (documentation, standards, access management)
Interested to learn more?
Please hit APPLY to submit a copy of your updated CV, or reach out to Aleks at aleks.culic@randstaddigital.com.au with a copy of your resume, to discuss the role in more detail.
Don't tick all the boxes but believe this could be the next step in your career?
Great! Please apply and we look forward to seeing your resume. We don't expect you to tick every box, as the next step in your career should also provide you with an opportunity to learn new skills too!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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