Drunk Elephant Counter Manager
Reports to: Area Sales & Education Manager Drunk Elephant
Job Location: Sephora, Eldon Square - Newcastle
Contract type: Permanent Contract, 22.5 hours per week over 3 days
MISSION
Drunk Elephant isolates the most effective ingredients that directly benefit the health of skin. We follow an ingredient elimination philosophy for a total skin reset, using only ingredients that benefit skin health or support formulation integrity. Our philosophy targets the 'Suspicious 6': essential oils, drying alcohols, silicones, chemical sunscreens, fragrances/dyes, SLS, which when removed, allow skin to reset and balance.
Our skincare routines are like smoothies: easy to mix, customizable, and highly absorbable due to biocompatibility and bioavailability. We also extend respect to the skin through our hair-care and body products, respecting the skin's harmony with smart, nourishing ingredients.
As part of the Shiseido Group, we offer industry-leading training, product discounts, and opportunities within a fast-growing, visionary brand. Our mission is to create beauty innovations for a better world.
About Shiseido Group
Founded in 1872 in Japan, Shiseido is among the top 5 cosmetics companies worldwide, operating in 120 countries with a diverse portfolio of skincare, makeup, and fragrances. Our brands include NARS, Clé de Peau Beauté, ULE, Gallinée, Issey Miyake, Narciso Rodriguez, Tory Burch, Zadig&Voltaire, Serge Lutens, and more. We focus on innovation, safety, and high-quality products, with a strong emphasis on growth in skincare and fragrance sectors.
Main Responsibilities
Utilize your networking skills to recruit new customers and delight existing ones, aiming to exceed counter sales targets. Collaborate with your Area Manager, Education, and HR to develop and execute a business plan that drives KPIs and results. Engage in ongoing training to enhance your product, service, and management skills, helping you reach your full potential.
Profile
Retail Management experience
Business Management experience
Artistry experience, ideally with qualification
Effective communication with Area Manager on business performance
Ability to drive KPIs and sales targets
Excellent communication skills
Experience in coaching and developing team members
Alignment with 'Trust8' principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success
Benefits
30 days holiday including bank holidays, increasing with service
Discretionary commission scheme
Contributory pension scheme (5% employer contribution)
Product allocation & discounts
Enhanced parental allowance
Life Assurance up to 2x salary
Employee referral bonuses
Access to Retail Trust
Regular performance and development reviews
Position Reference Number: 14196
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