Case Worker - Housing & Homelessness Services
SCHADS Award Social & Community Services Level 4
About the role - (2 x 6-month Full-Time Contracts Available)
As part of the Homelessness Hub team (within the Housing and Homelessness Stream), you will support people who are homeless or at risk of homelessness. This service is a crisis service that focuses on supporting individuals facing difficulties in accessing support, including those who may be sleeping rough, couch surfing, or those with complex needs. The role aims to provide easy access to information, referrals, and advocacy as well as assisting with referrals to housing and accommodation options and crisis resolution. This role involves working with other stakeholders internally and externally, engaging the appropriate support needed for individuals, couples or families.
To be successful you will need
* Tertiary qualifications in Community / Human Services.
* Prior experience working with clients from diverse backgrounds and in providing support, case work and/or practical assistance to people experiencing homelessness and or a crisis.
* Demonstrated ability to establish rapport with people experiencing homelessness, distress, disconnection from family, domestic/family violence, alcohol or other drug challenges and/or mental health issues.
* Experience in risk assessment, crisis management, incident reporting and skills in navigating solutions to challenges.
* Ability to coordinate / deliver activities that support development of practical, relational and/or tenancy related living skills.
* Ability to collaborate with homelessness, health and medical services, First Responders and other service providers.
* Good communication, numeracy, administration, data entry and computer skills and the ability to learn IT systems.
* Ability (and willingness) to comply with policies, procedures, established practices and contract deliverables.
* Experience working with First Nations people, families, organisations and communities.
Compliance
* Evidence of relevant tertiary qualifications in Community / Human Services.
* Satisfactory outcome of a current (less than 3 months old) National Criminal History Check.
* Blue Card (QLD working with children card).
* Current QLD drivers' licence 'Class C' or interstate equivalent.
* Out of hours work may be required from time to time.
* Required to transport clients and or visit clients in their place of residence or within another setting.
* Ability to undertake local area / regional travel.
* First Aid certificate and CPR certificate.
What we can offer you
* A rewarding career with a growing, respected for purpose not-for-profit organisation.
* SCHADS Award Social & Community Services Level 4.
* Access to Employee Assistance Program (EAP) and Chaplaincy Service.
* A variety of training and professional development opportunities.
* A willingness to explore flexible workplace arrangements.
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