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Director quality improvement

Banner Health
Quality
Posted: 31 December
Offer description

Primary City/State: Scottsdale, Arizona
Department Name: Quality Improvement-Corp
Work Shift: Day
Job Category: Risk, Quality and Safety
Blueprint for quality in a high‑performance health system.
Banner Health is recognized as a Great Place To Work – a testament to our culture of excellence, innovation and employee satisfaction.
We continually improve our processes to deliver the best care and work environment.

Banner Behavioral Health Hospital will serve as the onsite hub for this role, supporting multiple facilities throughout the network.

Position Summary
This position leads the Quality Department and elevates high reliability in clinical performance through assessment of performance, prioritization of improvement activities, and oversight of performance‑improvement projects.
The role is responsible for ensuring successful clinical project implementation at operating entities, collaborating with senior leadership to prioritize resources and aligning performance‑improvement opportunities with system and local teams.

Core Functions 1.
Quality Leadership and Integration

Lead the integration of quality throughout the organization to achieve CMS, The Joint Commission standards and annual initiatives.
Direct and support the quality infrastructure, protect confidential data, engage interprofessional teamwork, promote continuous learning and develop annual quality plans in partnership with service line leaders.

2.
Performance and Process Improvement
Serve as a subject‑matter expert in performance and process improvement, project management and change‑management methods.
Coach and oversee facilitation of improvement activities related to patient safety, risk reduction, clinical performance, peer review and regulatory compliance, guiding teams on system‑defined improvement methodologies.

3.
Population Health and Care Transitions
Direct evaluation and improvement of healthcare processes and transitions to advance safety and effectiveness for defined populations.
Lead implementation of evidence‑based clinical practices, collaborate with interdisciplinary teams, and report on facility Clinical Practice performance.

4.
Health Data Analytics
Leverage the organization's analytic environment to guide data‑driven decision making.
Oversee data acquisition from internal and external sources, conduct quantitative analysis, and provide oversight of ongoing performance assessment.

5.
Patient Safety
Cultivate a safe environment by promoting safe practices, building a Just Culture, and improving processes that detect and mitigate harm.
Champion safety culture, analyze safety risks, and coach leaders on safety‑improvement activities.

6.
Regulatory and Accreditation
Direct evaluation, monitoring and improvement of compliance with internal and external requirements.
Prepare for regulatory audits, support continuous survey readiness and oversee post‑survey follow‑up.

7.
Quality Review and Accountability
Serve as expertise in voluntary, mandatory and contractual reporting requirements for data acquisition, analysis and reporting.
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