Administration officer level 2 - community mental health (newcastle)

Be the Friendly Face of the Greater Newcastle Mental Health Service

Remuneration: $64,046.06 - $66,170.25 Per Annum (Pro-Rata for Part-Time) + Superannuation + Salary Packaging

Location: Lake Macquarie and Newcastle

Employment Type: 1 x Temporary Full Time (Maternity Relief) – ending 22nd February 2026; 1 x Temporary Part Time (16hr/wk)

Position Classification: Administration Officer Level 2

Hours Per Week: Up to 38

Requisition ID: REQ609317

Applications Close: Monday, 27th October 2025

Would you like to be part of a passionate team supporting mental health services across the Hunter region? We have an exciting opportunity within the Greater Newcastle Mental Health Service for an Administration Officer to join our dynamic and supportive administration team. This role includes one full-time maternity relief position based at Lake Macquarie, as well as part‐time opportunities across both Lake Macquarie and Newcastle sites.

As an Administration Officer, you'll be the first point of contact for community members visiting our facilities. Your professionalism, empathy and efficiency will help ensure the smooth daily operations of our service and contribute to a positive experience for consumers, families and staff.

This is a weekday role, working Monday to Friday, 8:00am - 4:30pm.

• Welcome and assist visitors with warmth, professionalism, and compassion.
• Manage front desk and switchboard duties, directing calls and enqueries promptly and courteously.
• Provide general administrative support, including data entry and documentation.
• Coordinate contractor and delivery management, ensuring smooth facility operations.
• Contribute to a supportive, collaborative, and community‐focused workplace.

You are an adaptable, motivated individual who thrives in a busy environment and enjoys working with people. You have excellent communication and organisational skills and take pride in providing high‐quality administrative and customer service support.

• Stay calm and composed under pressure while managing competing priorities.
• Have strong interpersonal skills and a friendly, professional manner.
• Enjoy working as part of a supportive team but can also operate independently.
• Take initiative and have a keen eye for detail.
• Are committed to creating a positive experience for all who visit our service.

This role is a fantastic opportunity to grow your career in health administration and be part of a supportive, purpose‐driven team.

You'll benefit from:

• Comprehensive orientation and training to set you up for success.
• Ongoing support and mentoring from experienced administration and clinical leaders.
• Opportunities for career development and future roles within Hunter New England Health.
• Salary packaging options and Fitness Passport membership to increase your take‐home pay and wellbeing.
• Access to the Employee Assistance Program (EAP) to support your mental health and work‐life balance.
• Paid leave entitlements, including annual and parental leave (pro‐rata for part‐time employees).

As one of the largest employers in the region, Hunter New England Local Health District offers stability, growth and the chance to make a real difference in your community. Our CORE values – Collaboration, Openness, Respect and Empowerment – guide everything we do. Join us in supporting mental health services that change lives.

An eligibility list will be created for future temporary full or part time vacancies.

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a Current New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full‐time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.

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